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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Resources and Services Administration

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Culture, Language & Health Literacy Resources: Gender

Gender ResourcesIntroduction to LGBT Health: Ending Invisibility, Overcoming Health Disparities go to exit disclaimer (Webinar) (Fenway Institute, HRSA Grantee)
This archived webinar provides an overview of LGBT health disparities, demographics, and terminology, as well as key strategies for bringing high quality care to LGBT people at health centers and other health care organizations. Participants will also learn about creating LGBT-inclusive environments of care and about the intersections of LGBT health, population health and patient centered medical homes.

Improving the Health Care of Lesbian, Gay, Bisexual and Transgender (LGBT) People: Understanding and Eliminating Health Disparities go to exit disclaimer (PDF -  2.9 MB) (Fenway Institute, HRSA Grantee)
This document offers a brief but comprehensive overview of the major issues relevant to the health and health care of lesbian, gay, bisexual and transgender people. The authors discuss LGBT demographics, terminology, and concepts; they also review LGBT health disparities across the life span. Clinicians and health care organizations will learn steps they can take to improve access to patient-centered care for their LGBT patients, including collecting data on sexual orientation and gender identity, creating a welcoming environment and providing interventions that respond to LGBT disparities.

National LGBT Health Education Center go to exit disclaimer (HRSA Grantee)

A Guide to the Clinical Care of Women with HIV/AIDS go to exit disclaimer (HRSA Grantee)

Prevention and Management of Sexually Transmitted Diseases in Men who Have Sex with Men: A Toolkit for Clinicians go to exit disclaimer (PDF - 506 KB) (HRSA Grantee)

Health Lit course

Definitions

Collecting Culturally- and Linguistically-Specific Patient Data. Under the Affordable Care Act, to the extent practicable, federal health data collections will include culturally- and linguistically-specific data on populations served. Guidance and tools have yet to be developed. This information is included as an advisory for program planners. Learn more: Title XXXI, Sec. 3101 of the Affordable Care Act (PDF - 2.2 MB)

Culture. Attitudes and behaviors that are characteristic of a group or community. Learn more: What is Cultural Competence? (Office of Minority Health)

Cultural Competence. A set of congruent behaviors, attitudes, and policies that come together in a system, agency, or among professionals that enables effective work in cross-cultural situations. What is Cultural Competence? (Office of Minority Health)

Limited English Proficiency
TeamSTEPPS: This evidence-based module will provide insight into the core concepts of teamwork as they are applied to your work with patients who have difficulty communicating in English. TeamSTEPPS 

Also select Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals (Agency for Healthcare Research and Quality)

Health Literacy
The degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions. Healthy People 2010, Objective 11-2 (PDF - 13 MB)

Plain Language
Writing that is clear and to the point, which helps to improve communication and takes less time to read and understand. Clear Communication: An NIH Health Literacy Initiative (National Institutes of Health)