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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology

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Implementation, Operations, Workflow & Budgeting

Effective use of electronic health records is a must for safety net health care providers. Implementing Health IT can improve the quality and safety of patient care. Having one accurate, up-to-date record that includes all of a patient's health information makes it easier for providers and patients to make better decisions. Providers who meet specific objectives can also be eligible for financial benefits through the Medicare and Medicaid Electronic Health Record Incentive Programs for "meaningful use."

Resources for Safety Net Providers

Health IT Implementation Toolbox

On-Demand Webinars

2014 Quality Reporting Update for Meaningful Use Stage 2 
The Centers for Medicare & Medicaid Services provide an update of program alignment and clinical quality measure (CQM) reporting options in 2014 for Meaningful Use. The National Rural Health Resource Center provides insight from the field on how to properly collect data in order to meet the requirements of CQM reporting.
Recorded 04/25/2014

USDA Broadband Programs for Safety Net Providers
Presenters provide an overview of the USDA programs available to support telecommunications and broadband infrastructure development and improvement, and highlight examples of how their programs are currently being used to support safety net providers.
Recorded 11/22/2013

Using an Electronic Health Record to Create Patient Problem Lists
How safety net primary care providers can meaningfully use electronic health records (EHR) to create and maintain patient problem lists. Presenters demonstrate how patient problem lists are created and maintained by EHRs and share their strategies on how providers can use them for quality improvement and patient engagement.  Staff from the U.S. Department of Health and Human Services also discuss the importance of patient problem lists in achieving Stage 1 and 2 of Meaningful Use.
Recorded 05/17/2013

Using Clinical Decision Support in Safety Net Provider Settings
How safety net providers can implement and use a clinical decision support (CDS) system.  A CDS complements an electronic health record, helping to ensure that all patients in a practice receive appropriate and timely preventive services and the right test, the right medication, and the right treatment. Meaningful use requires that each clinician implement one CDS rule relevant to his/her specialty or clinical priority along with the capability to track compliance with the rule. Presenters representing health centers and rural providers share their experiences using CDS to enhance their quality of care within a safety net provider setting.
Recorded 3/22/2013   

Upgrading and Optimizing an Electronic Health Record System for Safety Net Providers
Even after successfully adopting an electronic health record (EHR), the need to upgrade or optimize the system may create unforeseen challenges. Safety net providers from rural inpatient and health center settings who have successfully upgraded or optimized their EHR system present insights on how to enhance clinical workflow, improve productivity, and manage organizational change.
Recorded 1/18/2013

Meaningfully Using Computerized Order Entry: Experience from Two Safety Net Providers

How inpatient and ambulatory safety net providers can meaningfully use computerized physician order entry (CPOE) systems. The Centers for Medicare and Medicaid Services (CMS) defines CPOE as “the provider’s use of computer assistance to directly enter medication orders from a computer or mobile device. The order is also documented or captured in a digital, structured, and computable format for use in improving safety and organization.” CPOE, a mandatory core measure for meaningful use for the CMS Electronic Health Record Incentive Program, can provide many benefits and challenges to safety net providers. These include increased patient safety, accurate communication between healthcare providers, and greater capturing of services for billing. Presenters discuss how they successfully implemented CPOE in their provider settings and how they overcame CPOE challenges in order to reap its benefits.
Recorded 12/14/2012

Patient Charting and Documentation: Using an Electronic Health Record for Nurses and Allied Health Professionals
How nurses and allied health professionals use electronic health records (EHR) for patient charting documentation. These individuals are usually the first clinicians that patients encounter to assess their healthcare needs and concerns. This assessment often includes documenting patient data into an electronic health record and chart to provide the patient’s care team with accurate information to help identify treatment options. As health centers, critical access hospitals, and rural health clinics increasingly become meaningful users of health information technology, it is critical to train, support, and fully integrate nurses into system and clinical transformations. Presenters include two nurses who will share their experiences from a health center and primary care perspective, as well as from that of a rural provider viewpoint.
Recorded 11/16/2012

Leadership Tips During a Health IT Implementation
Presenters discuss how leadership is important in helping staff, clinicians, patients, a safety net providers’ board, and partners adjust to and overcome the barriers that typically accompany a health IT implementation and impede success; and provide examples of leadership in unique health IT implementation situations such as meeting meaningful use objectives, changing vendors, and implementing health IT in multiple provider sites. 
Recorded 9/14/2012

Health IT Project Management 101: How to Avoid Failure
Since implementing a health IT system is often sensitive and complex, utilizing effective project management is important for ensuring that it is on time, within scope and sensitive to costs, resources, and staff. This webinar presents the basic concepts and knowledge areas of project management as they apply to a health information technology (IT) implementation. Three presenters, including a project management specialist from the Centers for Medicare & Medicaid Services’ Innovation Program Management Center, share lessons learned and provide useful tips on how project management concepts and tools were used to avert failure. 
Slide presentation (PDF - 4.8 MB)
Recorded 6/22/2012

Using Health IT for Care Coordination Across Inpatient and Outpatient Settings
Care coordination between inpatient and outpatient provider settings is important for improving healthcare outcomes, increasing patient safety, reducing costs, and attaining patient centered care. Presenters, from  rural and urban safety net environments discuss how they have achieved patient care coordination and overcame barriers related to infrastructure/ health IT, governance issues, staff communication, patient engagement, and tsharing of patient data. This webinar is important for safety net providers as they implement health IT systems and prepare for changes in how they provide patient care for programs funded by the Affordable Care Act.

Slide presentation (PDF - 3.7 MB)
Recorded 5/18/2012


Continuity and Resiliency for Health IT Systems: Preparing for Unforeseen Events
How health information technology (IT) can help primary care and rural inpatient providers prepare for and overcome an unforeseen event. When these events – such as a flood, data loss, power outages, snowstorm, or a public health crisis like an influenza outbreak – occur, health IT systems can be a valuable tool to ensure continuity of patient care. This is just one reason why it is critical to ensure that health IT systems are resilient and that staff can continue providing care under such circumstances. Speakers present case studies and lessons learned based on their own experiences of how their health IT systems helped them prepare for and overcome these events. They also discuss on how safety net providers can build a resilient health IT infrastructure and system, as well as work with local and state government entities to prepare for an unforeseen event.
Slide presentation (PDF - 5.4 MB)
Recorded 4/27/2012


None scheduled at this time.