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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology and Quality
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What return on investment (ROI) models can I use?

Return on investment analysis (ROI) is often used to build the business case for health IT implementation. The term means that decision makers can evaluate the investment by comparing the magnitude and timing of expected gains to the cost of the investment. Calculation of ROIs for clinical systems can often be a complicated undertaking. The benefits of systems may be 'soft' (e.g., improvement in patient safety and quality) or 'hard' (e.g., decrease in length of stay, number of adverse drug experience (ADE) cases averted).

ROI Resources :

  • ROI for the Ambulatory EMR go to exit disclaimer - Link to a section of the HIMSS web site that contains links to multiple documents discussing ROI.
  • EMR Costs go to exit disclaimer - Link to emrexperts web site EMR ROI topic.  Includes link to ROI calculator.
  • Small Practice Economics go to exit disclaimer (PDF - 520 KB) – Developed by the New York City Department of Health and Mental Hygiene.  Provides an overview of EMR implementation ROI.
  • Return on Investment Overview go to exit disclaimer (PDF - 77 KB) - Prepared by Medical Review of North Carolina, this document gives a high level overview of considerations in determining a ROI for an EMR implementation.
  • The ROI of EMR-EHR go to exit disclaimer (PDF - 251 KB) - Developed by HIMSS, this document highlights the ROI achieved by several health centers upon implementing electronic health records.
  • EMR ROI Calculator go to exit disclaimer - Developed by HIMSS, the Health Information Management Systems Society, this orientation and review provides a high-level view of the advantages and costs of an ambulatory EMR.
Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
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