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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology and Quality

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What specific expertise do we need to staff a Health Center Controlled Network?

There are many staffing positions that need to be filled in a Health Center Controlled Network (HCCN). Potential positions will vary depending upon the objectives and projects of the HCCN. One of the most important personnel decisions needed to be made, however, is the selection of a network director to lead the HCCN. This person should have strong communication skills, expertise in organization management, negotiation and facilitation skills, willingness, and perseverance. The hiring of additional staff will depend on the projects that the HCCN decides to undertake. If, for example, the HCCN chooses to create a health information exchange, then appropriate personnel with expertise in information technology implementation, interfacing, and project management will be necessary.

In addition to Network staff, the HCCN will require member participation to fill the multiple roles as defined by the governance structure, such as the board of directors and other designated committees. Examples of roles and responsibilities can be found in the resources below.


Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
Health Information Technology Toolboxes help health centers, safety net providers, and ambulatory care providers with electronic and online resources and technical assistance to improve patient care.  More>
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