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What specific expertise do we need to staff a Health Center Controlled Network?

There are many staffing positions that need to be filled in a Health Center Controlled Network (HCCN). Potential positions will vary depending upon the objectives and projects of the HCCN. One of the most important personnel decisions needed to be made, however, is the selection of a network director to lead the HCCN. This person should have strong communication skills, expertise in organization management, negotiation and facilitation skills, willingness, and perseverance. The hiring of additional staff will depend on the projects that the HCCN decides to undertake. If, for example, the HCCN chooses to create a health information exchange, then appropriate personnel with expertise in information technology implementation, interfacing, and project management will be necessary.

In addition to Network staff, the HCCN will require member participation to fill the multiple roles as defined by the governance structure, such as the board of directors and other designated committees. Examples of roles and responsibilities can be found in the resources below.

Resources:

• Job Description for Chief Information Officer (Word - 36.5 KB) – Developed by Community Clinics, this resource describes necessary competencies for Chief Information Officers.
• Job Description of a Network Administrator (Word - 37 KB) - This document serves as a sample job announcement for the position of Network Administrator.
• Key Roles and Responsibilities Helpful Hints Guide (Word - 41KB) - This helpful hints guide intends to delineate the key roles and responsibilities for parties involved in HCCN projects.
• Creating EHR Networks in the Safety Net (PDF - 626KB) - This issue brief explores the network approach to the implementation of electronic health records (EHRs) and its potential to increase EHR adoption among community clinics and health centers.