The javascript used on this site for creative design effects is not supported by your browser. Please note that this will not affect access to the content on this web site.
Skip Navigation
H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology and Quality

A-Z Index  |  Questions?  |  Order Publications  |  HRSA Mobile

What are some strategies using quality metrics for continuous quality improvement?

In order to continue the quality improvement process, any initiative you propose should be open-ended, so that there is a logical next step to take once the first round of targets have been met. Introduce any QI project as a small part of an overall effort to improve patient safety, quality of care, or efficiency, encouraging providers to remain engaged in the process. Tying provider compensation or other incentives to a single target number may send the message that meeting that standard is “good enough”, rather than the first step of an ongoing QI process. In general, a QI project can be approached similarly to a health information technology implementation – the most important factor is provider buy-in, and that buy-in is most easily achieved by close collaboration with clinicians throughout the QI process.

Many different possible approaches exist to quality improvement, even to the same clinical objective. In the case of improving care for a chronic condition (the clinical objective), an organization may choose to focus on patient outcomes, standard course of treatment, cost, efficiency, or some other aspect of care. This choice will then inform the organization’s choice of a quality metric.

Related Resources:

Clinical Trials and Evidence-Based Care Studies go to exit disclaimer- American College of Surgeons
Lessons Learned from Pay-for-Performance Programs go to exit disclaimer- Minnesota Department of Health

Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
Health Information Technology Toolboxes help health centers, safety net providers, and ambulatory care providers with electronic and online resources and technical assistance to improve patient care.  More>
Stay Informed