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What is the role of venders in pulling reports?

Vendors offer a certain amount of user support to aid in the generation of reports. Most practice management systems, registries and EHRs come with the ability to generate canned reports. However, when producing more in-depth, customized reports, help from the vendor is often needed. Designing and generating custom reports requires use of specialized applications such as Crystal Reports, which require a significant level of training to master. Because health centers often do not employ staff with these skills, they rely largely on networks or vendors to design needed reports. It is important for health care organizations to have a responsive relationship with their vendors.  As different vendors offer different amounts of support on varying topics, understanding the level of support and expertise available to develop quality reports can be essential.

Related Resources:

Community Clinic Health IT Report – Assistant Secretary for Planning and Evaluation
Measurement of the Utilization of an Installed EHR – Assistant Secretary for Planning and Evaluation