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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology and Quality
Improvement

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What specific expertise do we need?

Upon assessing the expertise needed to successfully adopt and implement health IT, many health centers discover a lack of knowledge in their organization, subsequently necessitating the training or hiring of staff or consultants. Some health centers also undertake health IT projects with the notion that the current staff can continue to perform their clinical functions and assume the additional responsibilities associated with a new system implementation. Numerous health IT projects have been significantly delayed or failed on account of this approach. There is no one-size-fits-all approach to determining staffing resources. However, as organizations embark on installing more advanced clinical systems (e.g., EHRs and CPOE), it is important to include individuals on the team that have been involved in similar projects.

Related resources on skills assessment:

Sample job descriptions:

Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
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Health Information Technology Toolboxes help health centers, safety net providers, and ambulatory care providers with electronic and online resources and technical assistance to improve patient care.  More>
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