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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology and Quality
Improvement

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What is my current workflow?

Developing a comprehensive understanding of health center’s current and future operation processes is a key step in outlining the requirements of the IT system. Workflow models are useful in providing visual representations of clinical care processes. Health care processes are particularly unique and are often associated with problems such as numerous hand-offs, time limitations, and the need to coordinate between many departments. By developing workflow models of existing processes, health centers can identify current inefficiencies. Such analysis is important prior to system implementation as it offers the health center the opportunity to optimize how work is done and ensures that broken processes are not replicated once the new system is installed. The resources below include tools for workflow modeling and process analysis.

Resources on Workflow:

Once the health center has developed a list of their functional requirements, they can commence evaluating different health IT systems that meet these requirements. Depending on the IT capacity, resources and existing infrastructure, health centers may seek to look at Open Source solutions, decide on an ASP model, or procure a system that they will host themselves.

Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
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Health Information Technology Toolboxes help health centers, safety net providers, and ambulatory care providers with electronic and online resources and technical assistance to improve patient care.  More>
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