What do I need for disaster/recovery planning?
As part of the system implementation, a health center needs to carefully assess disaster recovery and contingency planning. Things to consider include: the back-up of data, the recovery of data upon a server failure, and the length of time until access to the system is restored. Policies and procedures should be created to guide users on how work should be completed during a planned or unplanned system outage. In addition, a process needs to be established on how the system will be updated once it is back online.
Depending on the type of procurement model used, ASP vs. locally hosted, there may be additional considerations. For example, if an application is locally hosted, provisions will need to be made for redundant hardware, uninterrupted power supplies and data back-up. In either case, the health center should have a keen understanding of what will occur during an emergency, including how and when patient electronic records will be made available and what users should do during the system failure.
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