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What is the planned workflow after system implementation?

Current state workflow mapping builds awareness of all the various processes that may be affected by the new system and highlights any processes that would no longer be supported post implementation. By evaluating how work processes will change as a result of the health IT implementation, a health center can start to proactively develop a plan to support the new technologies. Reflecting on the impact of health IT adoption on workflow will allow health centers to plan for subsequent changes to operational and clinical processes. As such, unsupported processes that are discovered in the post implementation phase can negatively impact the rollout of the system.

New workflow processes will also require health centers to create new policies and procedures or update existing documents. While completing a workflow analysis, an inventory of impacted policies and procedures should be completed. New policies and procedures should be developed in response to health IT implementation, including topics such as security and remote access protocols.

• The Road to Meaningful Use of EHRs:Redesigning Practice Workflows - Developed by HITEC LA
• EHR Roadmap Checklist (PDF - 79KB)
• Clinical Documentation: EHR Deployment Techniques (PDF - 144 KB) - An issue brief (April 2010) from the California Health Care Foundation on clinical documentation options available in EHRs and their advantages and disadvantages. 
• Tips for Conducting Workflow Analysis During an EHR Implementation - HRSA OHITQ webinar