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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology and Quality
Improvement

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How do we draft an RFP/RFI?

After a health center has identified their clinical and administrative requirements of a health IT system, they are in a position to draft an RFP to assess different vendor solutions. The RFP should encompass all the requirements identified by the health center including pricing models, maintenance plans and how the software meets security and privacy requirements. In addition, it is critical to ask vendors to provide information regarding their company stability, size and experience with a particular health IT solution. Although RFPs vary widely from organization to organization, there are certain best practices that, if followed, will help health centers, other safety net providers and ambulatory care providers select the right health IT system.

Resources on RFP/RFI:

  • HRSA Electronic Health Records: Selection Guidelines for Health Centers - This tool can be given to vendors to assist in selection of the appropriate EMR.  Each vendor selected for consideration, would go through the features listed in the tool and indicate whether or not the feature is included in their system.  There is an extensive list of features available for selection and the tool can be edited to customize features required for your implementation.  (2010)
Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
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Health Information Technology Toolboxes help health centers, safety net providers, and ambulatory care providers with electronic and online resources and technical assistance to improve patient care.  More>
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E-mail the HealthIT e-mail box: healthit@hrsa.gov