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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Information Technology and Quality

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What specific problems are we trying to solve as an institution?

Frequently, health centers may decide to implement health IT to address a specific problem, for example, the installation of a bar-coded medication administration system to reduce medication-related errors. However, understanding the root cause of problems is important. Often, if problems arise as a result of broken processes, the installation of a new information system is unlikely to rectify those issues. Technology should be seen as an enabler and not a panacea.


  • Defining EHR Goals (PDF - 88.3KB) go to exit disclaimer – Developed by DOQ-IT; this resource provides information in identifying specific goals for EHR implementation.
  • Technology Capability and Maturity Model (PDF - 71KB) go to exit disclaimer - Developed by CompuMentor (2007).  Table identifying characteristics of different stages of readiness for EHR implementation and includes evaluation criteria such as technology vision and leadership, technology infrastructure, training, case management and data management.
Developed by the Health Resources and Services Administration as a resource for health centers and other safety net and ambulatory care providers who are seeking to implement health IT.
Health Information Technology Toolboxes help health centers, safety net providers, and ambulatory care providers with electronic and online resources and technical assistance to improve patient care.  More>
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