Once safety net providers acquire new or upgraded EHR software and any related hardware, they need to work with the vendor to install and implement it. This process involves adapting the system to meet the organization’s specific needs, and conducting tests to ensure it operates as intended. Implementation also requires customizing clinical decision supports (CDS) to fit patient care protocols and produce needed reports. In next steps, selected data from old patient records have to be entered into the new system, and staff must be trained to use it. Finally, a well-planned, problem free “go-live” or start date will launch the new EHR and put providers on a path toward use of a powerful new tool for improving patient care.
Before a new EHR can become operational, it is important to configure the system to the needs of the organization. For example, does it have the correct options in the data entry screens to obtain necessary patient data or are there too many screens? In addition, the functioning of the system must be tested to ensure that it operates as intended.
The key concepts needed to understand system implementation include:
Learn more about the nine-step process to make implementing your EHR more systematic, efficient, and less prone to problems.