U.S. Department of Health and Human Services, U.S. Department of Housing and Urban Development, U.S. Department of Veterans Affairs, U.S. Department of Labor, Improving Access to Mainstream Services for People Experiencing Chronic Homelessness, Hyatt Denver Tech Center, Denver Colorado, October 27-29, 2003

 

Slide 1:

Housing and Urban Health

Marc Trotz, Director, Housing & Urban Health
San Francisco Department of Public Health
Email: marc.trotz@sfdph.org

Slide 2:

Characteristics of the Homeless* (n=2508)

  • 75% male, 45% African American
  • 30% of males are veterans
  • 63% were current or past cocaine smokers with 35% reporting current use
  • 39% had a history of using injection drugs
  • 23% hospitalized for mental illness
  • 63% had behavioral health disorder

    *Robertson et al, UCSF, 2003

Slide 3:

Utilization of Resources

  • 3 times more likely to use ED than general population1
  • 40% use the ED at least once each year1
  • 10% used 40% of hospital days2

1Kushel et al, UCSF, 2003
2Fernandez et al, UCSF 2000

Slide 4:

Why Does the Department Invest in Housing?

  • Reduce over-utilization of high-end healthcare resources
  • Increase the effectiveness of DPH services by providing a safe and healthy environment for clients
  • Provide housing tailored to the needs of clients and provide community-based exits from DPH institutions

Slide 5:

Who Do We House?

  • Chronically homeless
  • People with complex medical & BH disorders
  • People with a history of institutional care
  • People who have never or not successfully been housed

Slide 6:

Direct Access to Housing Program (DAH)

  • Permanent housing
  • Master-leasing
  • Low threshold - directly from streets and institutions
  • On-site support services

Slide 7:

DAH Services

  • Support services (case mgmt)
  • Medical care (nurses, NP, MD supervision)
  • Behavioral health team
  • Property management
  • Third party rent payment

Slide 8:

Referral System: Access Points

  • Street outreach teams
  • Emergency shelters
  • Community-based organizations
  • High-utilizer case mgmt teams
  • Primary care clinics
  • Institutional settings

Slide 9:

Practicing Low-Threshold Supportive Housing

  • “Screening-in”
  • Voluntary services
  • Active engagement
  • Tenants’ rights

Slide 10:

DAH Units

 

Pacific Bay Inn (1999)

75

 

Windsor (1999)

92

 

Le Nain (2000)

86

 

Broderick Street RCF (2001)

33

New

Star (2003)

54

New

Camelot (2003)

53

 

Total

393

Slide 11:

Financial Information

$400 Support Services
$400 Lease
$400 Property Management
$1,200 per unit per month

Residents pay fifty percent of their income towards rent
(avg. rent paid is $300)

Slide 12:

DAH Housing Outcomes

Two-thirds of residents remain housed for > 2 years

Slide 13:

DAH Housing Outcomes

This slide contains a pie chart that shows the outcomes of the DAH housing program. The data is as follows:

  • Remained Housed — 67
  • Market Rate Housing — 11
  • Higher Level Care — 5
  • Died — 4
  • Evicted — 4
  • Other — 9

Slide 14:

DAH Healthcare Outcomes*

  • 58% reduction in emergency room use
  • 57% reduction in hospital inpatient bed use
  • Reduction in length of psychiatric hospitalization

*Kessel and Kushel, UCSF, 2003

Slide 15:

Windsor Hotel

Date Started 1999
Location 238 Eddy Street
Number of Units 76 permanent, 16 short-term
Access Points Primary care clinics, institutional settings, street outreach teams
Supportive Services Provider Housing and Urban Health
Supportive Sercvices Staffing Nurse manager, nurse practitioner, nurse, social worker

This slide also contains a picture of the Windsor Hotel.

Slide 16:

Broderick Street Adult RCF

Date Started 2001
Location 1421 Broderick St.
Number of Units 33
Access Points Institutional settings
Supportive Services Provider Page St. Guest House and Richmond Area Multiservices Agency
Supportive Sercvices Staffing 24hr nursing, 2 counselors, counselor supervisors, nurse manager

Funding

General Fund, MediCal

This slide also contains a picture of the Broderick Street Adult RCF.

Slide 17:

Pacific Bay Inn

Date Started 1999
Location 520 Jones Street
Number of Units 75
Access Points Street outreach teams, emergency shelters, high utilizer case management, primary care clinics
Supportive Services Provider Episcopal Community Services
Supportive Sercvices Staffing Site supervisor and 3 case managers, employment specialists

Funding

GF; in the first three years also Hilton Grant

This slide also contains a picture of the Parrot Bay Inn.

Slide 18:

Housing and Urban Health

Marc Trotz, Director, Housing & Urban Health
San Francisco Department of Public Health
Email: marc.trotz@sfdph.org