|
Objectives(s) |
Lead Manager |
Strategy/Action |
Expected Outcomes |
Benchmarks |
Target
Completion |
1.1 |
Gain buy-in of local communities for planning and activities
that focus on improving access to mainstream resources for persons
who are chronically homeless. |
|
CoCs and ADES
|
1.1.1 |
Solicit input thorough the continuums of care and other
local planning groups.
|
1.1.2 |
Establish a feedback mechanism between the communities, planning
groups and elected officials. |
|
1.1.1 |
CoCs and local area input incorporated into actions/plans.
|
1.1.2 |
Increased statewide participation and ownership of this plan. |
|
1.1.1
|
A forum for input established by each of the three continuums.
|
1.1.2
|
Communication between planning groups, such as CoCs, SPAH, and
local communities.
|
|
|
1.2
|
Collect comprehensive data and information to guide decision-making
that impacts services to those who are chronically homeless.
|
|
Governor’s Office and ADES |
1.2.1 |
Assess mainstream service system.
|
1.2.2 |
Identify laws/regulations that negatively impact the provision
of mainstream services. |
1.2.3 |
Develop a pilot project to produce cost data. |
1.2.4 |
Establish an inventory of best practices. |
|
1.2.1 |
Identification of issues associated with access to mainstream
services.
|
1.2.2 |
Identification of legal and regulatory impacts, barriers and needed
changes. |
1.2.3 |
Cost of managing homelessness versus preventing homelessness through
integrated services. |
1.2.4 |
Adoption of best practices. |
|
1.2.1 |
Identification of mainstream services and utilization rates.
|
1.2.2 |
Create proposal of recommended changes to laws/regulations that
pose barriers. |
1.2.3 |
Cost/benefit data completed. |
1.2.4 |
Evaluation of potential models and strategies completed. |
|
|
1.3 |
Develop long-term data sources to capture information on persons
who are chronically homeless. |
|
CoCs and ADES |
1.3.1 |
Implement HMIS.
|
1.3.2 |
Develop an evaluation tool. |
1.3.3 |
Identify and collect other related data sources. |
|
1.3.1
|
More comprehensive data.
|
1.3.2
|
A means to measure effectiveness of programs.
|
1.3.3
|
More comprehensive data on those who use or will use and agencies
providing or not providing services.
|
|
1.3.1
|
Summary of data on population served.
|
1.3.2
|
Baseline evaluation data on programs.
|
1.3.3
|
Create an inventory of related service data.
|
|
|
1.4
|
Maximize the use of funding/resources to expand or enhance
services to those who are chronically homeless.
|
|
Governor’s Office and ADES |
1.4.1
|
Identify untapped federal fund sources.
|
1.4.2
|
Identify creative opportunities around funding of categorical
programs including state set-asides and braided funding.
|
1.4.3
|
Assist agencies in applying for new federal and private grant
monies.
|
|
1.4.1
|
Plans made to tap unused federal fund sources.
|
1.4.2
|
Opportunities seized that maximize categorical funding.
|
1.4.3
|
Expansion or enhancement of services with federal or private monies.
|
|
1.4.1
|
Review and summary of federal funds usage by state department.
|
1.4.2
|
Summary of information on categorical programs and state set-asides
and braided funding.
|
1.4.3
|
Prospect list compiled.
|
|
|
1.5
|
Enhance education and advocacy opportunities on issues impacting
those who are chronically homeless.
|
|
Governors Office, ACEH, and Veterans Services |
1.5.1 |
Educate system leaders and elected officials on benefits
of service integration for people who are chronically homeless.
|
1.5.2 |
Conduct trainings for field staff frontline staff, etc., geared
to improving access to mainstream services. |
1.5.3 |
State Dept of Veterans Services liaison with Federal VA and US
Vets centers to determine potential linkages with other mainstream
programs. |
1.5.4 |
Elevate visibility of State Planning to Address Homelessness (SPAH). |
1.5.5 |
Revive the Joint Legislative Committee on Homelessness (JLCH)
to champion the issue. |
|
1.5.1
|
Better coordination and improved access to mainstream resources.
|
1.5.2
|
Increase in linkages with mainstream service providers.
|
1.5.3
|
Obtain leadership buy-in from state agency stakeholders and mainstream
service providers.
|
1.5.4
|
SPAH becomes an interagency coordinating Council (ICC) with authority
to take action to fight homelessness.
|
1.5.5
|
Provide a forum for high-level visibility discussion on issues
impacting persons who are chronically homeless.
|
|
1.5.1
|
Track included in ACEH conference.
|
1.5.2
|
Relationships established with Federal VA and US Vets centers.
|
1.5.3
|
Create advisory groups with membership that supplements SPAH.
|
1.5.4
|
Executive Order delineating responsibility and authority of SPAH
signed by the Governor.
|
1.5.5
|
JLCH extended.
|
|
|
1.6
|
Increase consumer involvement in efforts to promote systems
change.
|
|
CoCs, ACEH and ADES |
1.6.1
|
Promote consumer involvement on all levels; including invitations
to meetings, surveys, etc.
|
|
1.6.1
|
Consumer input and buy-in and systems that are responsive
to consumers.
|
|
1.6.1
|
Consumer input received at meetings and development of a
Speakers Bureau.
|
|
|
1.7
|
Develop a housing strategy to improve access to housing
for those who are chronically homeless.
|
|
ADOH and CoCs |
1.7.1 |
Evaluate current housing stock.
|
1.7.2 |
Increase existing rental subsidy stock for persons who are chronically
homeless.
|
1.7.3 |
Identify funding sources for ongoing project-based assistance.
|
1.7.4 |
Implement HMIS and use data to design programs and projects that
facilitate housing options. |
1.7.5 |
Ensure people who are chronically homeless are a priority in the
point system for low-income housing tax credit.
|
1.7.6 |
Maximize access to benefits to provide rent money.
|
1.7.7 |
Address NIMBY issues affecting housing. |
1.7.8 |
Develop a new Housing First project. |
|
1.7.1
|
Information on current stock and condition of existing structures.
|
1.7.2
|
Increase in housing options.
|
1.7.3
|
Increase in funding for project-based assistance.
|
1.7.4
|
Programs and projects that facilitate housing are tailored to
needs of persons who are chronically homeless.
|
1.7.5
|
Projects that facilitate access to housing for persons who are
chronically homeless receive preference.
|
1.7.6
|
Increase in persons obtaining housing.
|
1.7.7
|
Increase in Housing Options.
|
1.7.8
|
Increase in housing options through Housing First project.
|
|
1.7.1
|
Inventory developed.
|
1.7.2
|
Exploration of creative ways to develop rental subsidies
|
1.7.3
|
Development of a proposal to utilize fund sources.
|
1.7.4
|
Statewide database developed to place people in housing.
|
1.7.5
|
Project preference implemented.
|
1.7.6
|
Coordinate access to
benefits.
|
1.7.7
|
Identification of NIMBY issues and recommend changes to overcome
issues.
|
1.7.8
|
Housing First new project
funded.
|
|
|
1.8
|
Provide technical assistance for agencies interested in expanding
or enhancing services to persons who are chronically homeless.
|
|
ADES, ACEH and ADOH |
1.8.1
|
Identify opportunities to provide technical assistance,
such as for expanding or enhancing housing options.
|
|
1.8.1
|
Statewide agencies take a broader role in facilitating and
providing technical assistance to nonprofits.
|
|
1.8.1
|
Summary of technical assistance needs.
|
|
|
|
Objectives(s)
|
Lead Manager
|
Strategy/Action
|
Expected Outcomes
|
Benchmarks
|
Target Completion
|
2.1
|
Reduce and remove barriers to mainstream services and programs.
|
|
CoCs, ADES and Governor’s Office
|
2.1.1 |
Identify most appropriate strategies or service teams approach
for Arizona, such as integrated service teams, one-stop shop, Arizona’s
No Wrong Door and individual service plans that promote client engagement.
|
2.1.2 |
Promote integration of service systems. |
2.1.3 |
Develop a pilot project for a day resource center. |
|
2.1.1
|
Client-focused systems change that improves access to resources.
|
2.1.2
|
Decrease in administrative costs for mainstream service providers
and an increase in customer service through decreased reporting requirements
for clients and other service providers.
|
2.1.3
|
Streamlined access to services and benefits determination for
persons who are chronically homeless.
|
|
2.1.1
|
Implementation of appropriate strategies.
|
2.1.2
|
Identify opportunities to blend/braid funding and establish universal
application processes across service systems.
|
2.1.3
|
Day Resource Center established in Maricopa County.
|
|
|
2.2
|
Expand outreach efforts to better link persons who are chronically
homeless to mainstream services.
|
|
CoCs |
2.2.1
|
Coordinate outreach teams.
|
2.2.2
|
Establish more outreach teams statewide.
|
2.2.3
|
Expand capability of outreach teams through interdisciplinary
teams.
|
|
2.2.1
|
Improved coordination, supported by HMIS and a decrease
in duplication of services and an increase in activities that lend
to a client-centered delivery system.
|
2.2.2
|
Increase in the number of chronically homeless persons accessing
mainstream services.
|
2.2.3
|
Expedited identification of individual client’s service
needs.
|
|
2.2.1
|
Infrastructure created that coordinates activities of outreach
teams.
|
2.2.2
|
Relationships established with chronically homeless persons.
|
2.2.3
|
Coordinated assessment of clients needs
|
|
|
2.3
|
Maximize participation in mainstream services and programs.
|
|
CoCs and ADES |
2.3.1
|
Improve process for SSI determination for persons who are
homeless or are at risk of homelessness.
|
2.3.2
|
Improve process for obtaining medical benefits for persons who
are homeless or are at risk of homelessness.
|
2.3.3
|
Improve process for food stamps and other cash assistance for
persons who are homeless or are at risk of homelessness.
|
|
2.3.1
|
Expedited access to Federal SSI benefits.
|
2.3.2
|
Expedited access to medical benefits.
|
2.3.3
|
Expedited access to food stamps and other cash assistance.
|
|
2.3.1
|
Relationships established and meetings held with SSI benefits
representatives.
|
2.3.2
|
Relationships established and meetings held with AHCCCS.
|
2.3.3
|
Relationships established and meetings held with ADES/FAA.
|
|
|
|
Objectives(s)
|
Lead Manager
|
Strategy/Action
|
Expected Outcomes
|
Benchmarks
|
Target Completion
|
3.1
|
Implement systems change with stakeholders involvement.
|
|
ADES, ADHS and ADOC
|
3.1.1 |
Develop consumer focused discharge policies across various
systems (hospitals/jails/prisons/mental institutions and foster care
system).
|
3.1.2 |
Change Medicaid status from termination to suspension when being
returned to an institution (i.e. jails/prison/state hospital and
other managed care). |
3.1.3 |
Encourage discharge planning from shelters to housing. |
3.1.4 |
Develop statewide advisory commission around discharge planning
policies. |
3.1.5 |
Develop and implement presumptive eligibility processes. |
|
3.1.1
|
Decrease in persons released homeless from institutions.
|
3.1.2
|
Continuous medical coverage for eligible persons.
|
3.1.3
|
Decrease in persons released to homelessness from shelters.
|
3.1.4
|
Forum to receive information on discharge planning policies.
|
3.1.5
|
Persons in institutions linked to mainstream resources prior
to release.
|
|
3.1.1
|
Discharge planning policies implemented.
|
3.1.2
|
Policies and practices implemented that support suspension versus
termination of medical coverage.
|
3.1.3
|
Shelters provide listing or information on other shelter/housing
options for persons leaving their shelter.
|
3.1.4
|
Advisory Commission established.
|
3.1.5
|
Presumptive eligibility polices and processes established by stakeholders
and a pilot project established with ADOC and the Arizona State Hospital.
|
|
|
3.2
|
Develop and
enhance education and advocacy opportunities.
|
|
ACEH, ADHS, ADOC and ADES |
3.2.1 |
Educate institutions on needs to develop a discharge planning
policy.
|
3.2.2 |
Promote exemplary practices for discharge planning utilized by
other communities. |
3.2.3 |
Identify laws/regulations and practices that create barriers to
discharge planning, such as crime free housing practices. |
|
3.2.1
|
Institutional buy-in on need for discharge planning policies.
|
3.2.2
|
Increased awareness of models and exemplary practices on need
for discharge planning policies and practices.
|
3.2.3
|
Identification of legal/regulatory and policy/practice impacts
and needed changes.
|
|
3.2.1
|
Draft policies crafted.
|
3.2.2
|
Compile information on models and exemplary practices.
|
3.2.3
|
Create proposal of recommended changes to laws/regulations and
practices that pose barriers.
|
|
|
3.3
|
Increase consumer involvement.
|
|
ACEH, ADHS, ADOC and ADES |
3.3.1
|
Engage consumers to assist in creating or reviewing plans
to prevent homelessness through discharge planning.
|
|
3.3.1
|
Consumer driven discharge planning practices.
|
|
3.3.1
|
Consumers participate in meeting/s, surveys or other creative
strategies to provide input on discharge planning.
|
|
|
3.4
|
Develop tools to assist persons being discharged from institutions/care
who are at risk of homelessness.
|
|
ADES, ADHS, ADOC and CoCs |
3.4.1
|
Create an ex-offenders resource guide.
|
3.4.2
|
Ensure youth aging out of foster care have access to resources
provided through Foster Chaffee Care Act.
|
3.4.3
|
Increase number of respite beds and youth group homes available
in the community.
|
|
3.4.1
|
Increase in linkage with available resources.
|
3.4.2
|
Increase in youth’s awareness of options for services, education
and housing.
|
3.4.3
|
Decrease of persons discharged to homelessness.
|
|
3.4.1
|
Resource guide created and distributed.
|
3.4.2
|
Meet with DES/ACYF and determine what information is provided
to youth upon aging out of foster care.
|
3.4.3
|
Establishment of additional youth group homes and respite beds.
|
|
|
3.5
|
Collect data and information.
|
|
CoCs, ADHS, ADOC and ADES |
3.5.1
|
Identify stakeholders and impacted institutions.
|
3.5.2
|
Identify percentage of population being released to homelessness
from institutions (Shelter/hospitals/jails/prisons/mental health
institutions and foster care systems).
|
3.5.3
|
Conduct cost/benefit analysis.
|
3.5.4
|
Measure outcomes of discharge planning efforts.
|
3.5.5
|
Use HMIS to produce data on homeless recidivism and utilization
of mainstream programs and services.
|
|
3.5.1
|
Decrease of people being released to homelessness.
|
3.5.2
|
Data for decision-making that supports need for discharge planning.
|
3.5.3
|
Data for decision-making that supports need for discharge planning.
|
3.5.4
|
Implementation of successful discharge planning strategies.
|
3.5.5
|
Determine those at risk of homelessness.
|
|
3.5.1
|
Adoption of comprehensive discharge planning policies.
|
3.5.2
|
Compilation of baseline data on population.
|
3.5.3
|
Compilation of baseline data on costs and benefits of discharge
planning.
|
3.5.4
|
Tool developed to measure success of discharge planning efforts.
|
3.5.5
|
Pilot project in an institution to produce utilization data.
|
|
|
|
Objectives(s)
|
Lead Manager
|
Strategy/Action
|
Expected Outcomes
|
Benchmarks
|
Target Completion
|
4.1
|
Develop a new Housing First project focusing on persons
who are chronically homeless.
|
|
CoCs and ADOH
|
4.1.1
|
Apply for grant funding to support a new project.
|
|
4.1.1
|
More funding for coordinated projects that increase services
and housing options for persons who are chronically homeless.
|
|
4.1.1
|
Grant application/s submitted to Federal sponsors by 4/24/03.
|
|
6/30/03
|
4.2
|
Establish additional Housing First project/s.
|
|
CoCs and ADOH |
4.2.1 |
Identify funding opportunities.
|
4.2.2 |
Target HUD Continuum of Care bonus project/s to Housing First
projects. |
4.2.3 |
Target State Housing Fund and state special projects for Housing
First project/s. |
4.2.4 |
Leverage new money to provide services. |
|
4.2.1
|
Increase in services and housing options for persons who
are chronically homeless.
|
4.2.2
|
Same as 4.2.1.
|
4.2.3
|
Same as 4.2.1
|
4.2.4
|
Better coordination and integration.
|
|
4.2.1
|
Prospect list developed.
|
4.2.2
|
Submit Housing First bonus projects to HUD.
|
4.2.3
|
Funding targeted for Housing First project/s.
|
4.2.4
|
Collaboration through braided or blended funding.
|
|
|
4.3
|
Promote the Housing First concept throughout Arizona.
|
|
ADOH and ACEH |
4.3.1 |
Develop a marketing strategy. |
4.3.2 |
Publicize concept through Continuums of Care and other local planning
venues. |
4.3.3 |
Publicize existing successes. |
4.3.4 |
Educate stakeholders by bringing in outside experts. |
4.3.5 |
Gain buy-in for a Housing First model at the state level from
mainstream service providers. |
|
4.3.1
|
Increase in acceptance of Housing First model.
|
4.3.2
|
Same as 4.3.1
|
4.3.3
|
Understanding of successful Housing First models.
|
4.3.4
|
Same as 4.3.1.
|
4.3.5
|
Same as 4.3.1.
|
|
4.3.1
|
Outline of strategy developed.
|
4.3.2
|
Information on concept shared at Continuum of Care meetings and
in local planning meetings.
|
4.3.3
|
Information shared on exemplary practices in AZ.
|
4.3.4
|
Experts present at conference or meeting.
|
4.3.5
|
Discussion of concept at SPAH.
|
|
|
4.4
|
Ensure consumer involvement in project development.
|
|
ACEH, ADOH and CoCs |
4.4.1
|
Involve consumers in design and implementation of housing
first projects.
|
|
4.4.1
|
Project/s meet the needs of consumers to be served
|
|
4.4.1
|
Consumer representative in attendance at meetings.
|
|
|