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Performance Review
 

Clinical Measures for Ryan White Part C: Early Intervention Services

 

HIV Clinical Performance Measure: # 18
Stated Performance Measure: Percentage of case managed clients with HIV infection who had a Case Management care plan documented and updated at least every 6 months
Numerator:

Number of case managed clients with HIV infection who:

  • were seen within the calendar year of interest, and
  • had > 3 case management visits over >6 months, and
  • had a Case Management care plan documented/updated in the medical record at least twice in the calendar year of interest, <6 months apart
Denominator:

Number of case managed clients with HIV infection who were seen within the calendar year of interest

Data Sources:
  • Electronic Medical Record/Electronic Health Record
  • CAREWare, Lab Tracker or other electronic database
  • HIVQUAL reports on this measure for grantee under review
  • Medical record data abstraction by grantee of a sample of records that is negotiated with the OPR Review Team

National Goals, Targets, or Benchmarks for Comparison IHI Goal: 90%[1]
Basis for Selection:

Case management is a process to ensure timely assessment and coordination of medical and psychosocial services for persons living with HIV/AIDS. It includes a complete intake, assessment of health and support service needs, service planning, advocacy, consultation, psycho-social support, supportive counseling and client education.[2]

The purpose and goals of case management are to: 1) coordinate services across funding streams; 2) reduce service duplication across providers; 3) assist the client with accessing services; 4) use available funds and services in the most efficient and effective manner; 5) increase the clients’ adherence to the care plan;
6) empower clients to remain as independent as possible; 7) improve service outcomes; and 8) control cost while ensuring that the clients’ needs are properly addressed.[3]

US Public Health Guidelines:
In the absence of data, a reasonable response is to address and monitor adherence during all HIV primary care encounters and incorporate adherence goals in all patient treatment plans and interventions. This might require the full use of a support team, including bilingual providers and peer educators for non-English–speaking populations, incorporation of adherence into support group agendas and community forums, and inclusion of adherence goals and interventions in the work of chemical-dependency counselors and programs. [4]
(Review of several RWCA-funded case management programs revealed that the “practice standard” is to complete a comprehensive case management plan and reassessment of the care plan at least every 6 months.)
References/Notes:
1 IHI Measure reads, “Percentage of Patients/Clients with a Completed Psychosocial Assessment in the Past 6 months” (http://www.ihi.org/IHI/Topics/HIVAIDS/HIVDiseaseGeneral/Measures/PercentofPatientsClientswithCompletePsychosocialAssessmentinthePast6Months.htm)
2 Standards for HIV/AIDS Case Management; New York State Department of Health AIDS Institute, 2006
( http://www.health.state.ny.us/diseases/aids/standards/casemanagement/index.htm)
3 Coordinated Case Management Standards of Service, Miami-Dade County Ryan White Title I Program February 18, 2005 (http://www.miamidade.gov/RyanWhite/coord_case_mgt.asp)
4 http://www.aidsinfo.nih.gov/ContentFiles/AdultandAdolescentGL_AdherenceSupPDA.pdf