Section 1

Performance Review
      http://www.hrsa.gov/performancereview

This is the official Web site for information on Performance Review and includes links to helpful resources.

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Section 2

Results Accountability * (not a U.S. Government Web site)
      http://www.raguide.org/RA/2_2.htm

This Web site provides additional information on population-level accountability.

*Note: The Web site requires your computer to have Java software installed in order for the content to display properly. Get the Free Java Download (not a U.S. Government Web site) if you need the software.

The Java software is only a requirement for the Results Accountability Web site. You can view all parts of this tutorial without installing the software.

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Section 3

Instruction Guide for the Performance Report
The instruction guide includes steps to format the Performance Report.
(Word Document - 107kb)

Sample Performance Report
This document is a sample Performance Report.
(PDF Document - 418kb)

Instruction Guide for the Action Plan and TA Request
The instruction guide includes steps to format the Action Plan and Technical Assistance Request.
(Word Document - 37kb)

Sample Action Plan and TA Request
This document is a sample Action Plan and Technical Assistance Request based on the sample Performance Report.
(PDF Document - 144kb)

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Section 4

Performance Review Cross Functional Flowchart
This document provides a quick overview of the roles and major activities that occur during the pre-, on-, and post-site phases of a performance review.
( PowerPoint Document - 714 kb )

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Section 5

HRSA Strategic Plan
      http://www.hrsa.gov/about/strategicplan.htm

The Plan provides a framework to assist HRSA in focusing on the highest priority health care issues, meeting the needs of its customers, and assuring effective use of taxpayer dollars.

Online Performance Appendix
      http://www.hrsa.gov/about/budgetjustification09/performance/default.htm

HRSA's Online Performance Appendix presents information on past and projected performance in carrying out its mission of providing the national leadership, resources and services necessary to improve access to comprehensive culturally competent, quality health care. For each HRSA program activity, tables are provided that present key program performance measures, performance targets and actual performance results.

National Performance Review Measures
      http://www.hrsa.gov/performancereview/measures.htm

This Web site provides a brief overview of the set of national Performance Review Measures that have been established for use during performance reviews for several HRSA-funded programs.

Criteria for Selecting Performance Review Measures Worksheet in the Performance Review Protocol Guide
      http://www.hrsa.gov/performancereview/protocolguide.htm

This document can be used to apply the selection criteria in the course of selecting Performance Review Measures.

SAMPLING METHODOLOGY
These documents are designed to help an individual understand the basic elements of collecting sample data.

Chart Sampling Methodology (PDF Document - 213kb)

Sample Size and Getting a Sample from a List (PDF Document - 107kb)

Sampling & Sample Size (PDF Document - 256kb)

GRAPHING
These documents are designed to help an individual understand the basic elements of a good graph and utilize Microsoft Word and Excel to create graphs.

Definition of a Graph (PowerPoint Document - 136kb)

What Makes for a Good Graph (Word Document - 28kb)

Creating Charts within a Word Document (Word Document - 73kb)

How to Create and Link Excel Charts into a Word Document (Word Document - 38kb)

Sample Graph (Excel Document - 18kb)

Adding Another Data Series (Word Document - 205kb)

Adding Shapes to a Graph (Word Document - 312kb)

Using a Second y-axis (Word Document - 57kb)

How to Link Excel Charts into a Word Document for Updating (Word Document - 17kb)

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Section 6

HRSA Strategic Plan
      http://www.hrsa.gov/about/strategicplan.htm

The Plan provides a framework to assist HRSA in focusing on the highest priority health care issues, meeting the needs of its customers, and assuring effective use of taxpayer dollars.

HRSA Current & Archived Funding Opportunity Details & Guidance
      https://grants.hrsa.gov/webexternal/fundingOpp.asp

This Web site provides the general public with a single source of program and application information related to the Agency's competitive grant offerings.

Criteria for Selecting Performance Review Measures Worksheet in the Performance Review Protocol Guide
      http://www.hrsa.gov/performancereview/protocolguide.htm

This document can be adapted to apply the selection criteria in the course of identifying Program Goals and Objectives.

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Section 7

Appendix A of the Performance Review Protocol
      http://www.hrsa.gov/performancereview/protocol.htm

This document includes a series of prompting questions around four primary performance capacities to assist in the review of how the grantee's internal systems and processes contribute to and restrict the grantee's performance on each Performance Review Measure.

Performance Analysis Chart (a.k.a. Force Field Analysis)
This document can be used to organize the factors according to their contributing and restricting influences on efforts to turn or improve the performance trend for each Performance Review Measure or Program Goal/Objective.
(Word Document - 31kb)

      Sample Performance Analysis Chart
      These documents show factors at different phases of Performance Analysis.
            Draft 1 (PDF Document - 64kb)
            Draft 2 (PDF Document - 106kb)

Cultural and Linguistic Competency Probing Questions
This document includes a series of probing questions around eight performance areas to assist in the review of how cultural and linguistic competency contributes to and restricts the grantee's performance on each Performance Review Measure.
(PDF Document - 57kb)

Cultural Competence Resources for Health Care Providers
      http://www.hrsa.gov/culturalcompetence/

This Web site offers a compendium of resources to help health care providers and organizations assess their level of cultural competence and deliver health care services that are respectful of and responsive to the health beliefs and practices, and cultural and linguistic needs of diverse patient populations.

A Family Physician's Practical Guide to Culturally Competent Care
      https://cccm.thinkculturalhealth.org/

The cultural competency curricula offers information about a variety of cultural, language services and organizational issues using a variety of engaging case studies and real feedback from providers in health care settings. This program equips family physicians with awareness, knowledge, and skills to better treat the increasingly diverse U.S. population they serve.

National Center for Cultural Competence (not a U.S. Government Web site)
      http://www11.georgetown.edu/research/gucchd/nccc/index.html

The NCCC provides national leadership and contributes to the body of knowledge on cultural and linguistic competency within systems and organizations. The Web site presents resources to help health and mental health programs design, implement, and evaluate culturally and linguistically competent service delivery systems.

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Section 8

Instruction Guide for the Performance Report
The instruction guide includes steps to format the Performance Report.
(Word Document - 107kb)

Sample Performance Report
This document is a sample Performance Report based on the sample Performance Analysis chart.
(PDF Document - 418kb)

GRAPHING
These documents are designed to help an individual understand the basic elements of a good graph and utilize Microsoft Word and Excel to create graphs.

Definition of a Graph (PowerPoint Document - 136kb)

What Makes for a Good Graph (Word Document - 28kb)

Creating Charts within a Word Document (Word Document - 73kb)

How to Create and Link Excel Charts into a Word Document (Word Document - 38kb)

Sample Graph (Excel Document - 18kb)

Adding Another Data Series (Word Document - 205kb)

Adding Shapes to a Graph (Word Document - 312kb)

Using a Second y-axis (Word Document - 57kb)

How to Link Excel Charts into a Word Document for Updating (Word Document - 17kb)

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Section 9

Instruction Guide for the Action Plan and TA Request
The instruction guide includes steps to format the Action Plan and Technical Assistance Request.
(Word Document - 37kb)

Sample Action Plan and TA Request
This document is a sample Action Plan and Technical Assistance Request based on the sample Performance Report.
(PDF Document - 144kb)

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Section 10

Policy and Trends Report Submissions
This document contains examples of policy or program management issues, and trends.
(PDF Document - 66kb)

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