Patient Safety & Pharmacy Collaborative

HRSA Celebrates Achievements in Patient Safety, Health Outcomes

HRSA has recognized health care teams and individual team members from across the nation that have achieved dramatic improvements in patient safety and health outcomes as part of the HRSA Patient Safety and Clinical Pharmacy Services Collaborative (PSPC). The PSPC is a national breakthrough effort to improve the quality of U.S. health care by integrating medical management into the care of high-risk, high-cost patients.

The teams were recognized at a recent PSPC Learning Session in Herndon, Virginia. Learning Sessions provide a forum for sharing leading practices among teams, who then implement these practices in their local health care communities throughout the country. The PSPC is spreading an innovative delivery system to save and improve the lives of chronically ill patients with high medication risk, and emphasizing medication safety systems. Advanced teams are pursuing opportunities to bring the PSPC delivery systems to full scale and PSPC is engaging a number of national partners to accelerate the spread of the delivery model across communities, with a goal of reaching 3,000 communities by 2015.

The awards, sponsored by the PSPC Alliance, were presented for outstanding achievements in executive and quality leadership, improving patient safety through detection and reduction of adverse drug events, providing exemplary leading practice examples, and notable improved increases in medical management, health outcomes and patient safety through documentation and performance. In addition, two teams received awards from the Food and Drug Administration’s Office of Women’s Health for innovative use of FDA’s health education materials. Lastly, the inaugural Frank Zampiello Memorial Award was presented to an exceptional PSPC faculty member, in honor of Frank Zampiello, who is remembered for his service as a senior consultant to the PSPC in the HRSA Office of Pharmacy Affairs since 2006. Frank worked endless hours strategically planning PSPC events and his work is clearly reflected in the success of participating PSPC teams.

For more information, visit www.hrsa.gov/patientsafety. A list of all awardees is below.

PSPC Award Winners

Outstanding Executive Leader Award – Awarded to an executive leader who demonstrated outstanding support of their organization’s involvement in the PSPC national collaborative.

Lynn Keplinger, MD, Medical Director, University of Missouri General Internal Medicine Clinic at Fairview
Diane Gatchell , RPh, Pharmacy Director, Greater Lawrence Family Health Center
Jay Breines, Executive Director, Holyoke Health Center
Lore Pease, CPA, CEO, El Centro Family Health
Eva Turbiner, President and CEO, Zufall Health Center
Charles Wolcott, MD, Medical Director Emeritus of Ammonoosuc Community Health Services, Inc.
Eric Stewart, MD, Vice President & Medical Director of Shands Jacksonville Medical Center, Inc.
Bryn Manzella, MPH, Director of Quality Improvement, Jefferson County Health Department
Theresa Berger, MD, CEO of Oceans Health Initiative

Quality Leadership Award – Awarded to an individual PSPC team member who removes barriers in the most dramatic way for an organization to expand the delivery of clinical pharmacy services and/or the refinement of their care delivery system to improve patient safety and medication management.

Lou Addington, Coos County Family Health Services Team
Shira Meyer, Oceans Health Initiative Team
Dee Ann Dugan, Jefferson County/Cooper Green Mercy Hospital Team
Christina Tejada, Greater Lawrence Family Health Center Team

Life-Saving Patient Safety Award – Awarded to teams that established systems and processes for detecting and identifying adverse drug events (ADEs) and preventing adverse drug events (pADEs), and having saved at least one patient’s life by detecting and preventing a life-threatening ADE.

Greater Lawrence Family Health Center
Health Partners of Western Ohio
Shands Jacksonville and University of Florida
Primary Care Coalition of Maryland
Eastern Virginia Medical School
Zufall Health Center

Change Package Award – Awarded to teams that have posted outstanding examples of actions in any of the Change Package Strategy Areas in the Healthcare Communities Change Package forums.

Leadership Commitment - University of Mississippi Delta Pharmacy
Integrated Care Delivery - Health Partners of Western Ohio
Safe Medication Use Systems - El Centro and Partners
Measureable Improvement - Eastern Virginia Medical School
Patient Centered Care - University of Mississippi Delta Pharmacy

Outstanding Performance Award – Awarded to teams that documented performance and results for their population of focus (PoF), using data, that demonstrated: increased CPS, Improved health outcomes, and ADEs and pADEs being identified and prevented.

Coos County Family Health Services, Berlin, NH
- Coos County Family Health Services
- Walmart Pharmacy
- Rite Aid Pharmacy
- Personal Touch Home Health Services
- AVH Home Health
- Berlin Health Department
- St. Vincent de Paul Rehabilitation & Nursing
Ammonoosuc Community Health Services, Littleton, NH
- Ammonoosuc Community Health Services
- Littleton Regional Hospital
Primary Care Coalition of Montgomery County, Silver Spring, MD
- Primary Care Coalition of Montgomery County
- University of Maryland School of Pharmacy
- ALFA Specialty Pharmacy
Zufall Health Center, Dover, NJ
- Zufall Health Center
- Goodale Pharmacy
- St. Claire’s Hospital
- NJ Primary Care Association
Siouxland Community Health Center, Sioux City, IA
- Siouxland Community Health Center
- University of Nebraska Medical Center College of Pharmacy
Virginia Garcia, Hillsboro, OR
- Virginia Garcia Memorial Health Center
- Pacific University School of Pharmacy
- Tuality Community Hospital
Health Partners of Western Ohio, Lima, OH
- Health Partners of Western Ohio
- University of Findlay College of Pharmacy
Delta Pharmacy Partnership, Jackson, MS
- University of Mississippi School of Pharmacy
- G.A. Carmichael Family Health Center
- Webb’s Pharmacy
Shands Jacksonville and University of Florida, Jacksonville, FL
- University of Florida
- Shands Jacksonville Medical Center, Inc
Jefferson County, Birmingham, AL
- Jefferson County Department of Health
- Samford University McWhorter School of Pharmacy
- Cooper Green Mercy Hospital

FDA Office of Women’s Health (OWH) CPS Intervention Competition Award – Awarded to the best submission of a video tape of a CPS intervention using the FDA-OWH publications.

Health Partners of Western Ohio, Lima, OH
- Health Partners of Western Ohio
- University of Findlay College of Pharmacy

FDA OWH Excellence in Health Education and Outreach Award – Awarded to one team that demonstrates innovative incorporation of FDA-OWH publications in patient education and counseling that provide benefits to their program or patients.

Centro San Vicente Clinic
- Centro San Vicente Clinic
- UTFP/UT Austin Cooperative Pharmacy Program
- Centro San Vicente Counseling Services

Frank Zampiello Memorial Award – Awarded to one PSPC faculty member who demonstrates a persistent commitment to PSPC and true advocacy work in improving patient care. This faculty member consistently participates in PSPC team and faculty events and shares great ideas and suggestions to help enhance PSPC. Always ready and willing to contribute to PSPC efforts, the recipient goes above and beyond to help other teams progress through their own development as they work to improve their patients’ health outcomes and safety.

Richard Hall, PSPC Regional Cluster Coach, Eastern Virginia Medical School Team