Effective Communication Tools for Healthcare Professionals (formerly Unified Health Communication) is free, on-line, go-at-your-own-pace training that has helped more than 4,000 health care professionals and students improve patient-provider communication.
Take the course any time, night or day, to improve your ability to communicate with patients and overcome barriers that can keep patients from taking their medications according to your instructions, going to the emergency room when they would be better served in primary care or otherwise preventing them from getting the full benefit of the quality care you provide.
Medically underserved patients may have particular difficulty communicating with their health care providers. If you treat patients who are low income, uninsured, and/or whose English proficiency is low, Unified Health Communication can help you:
To register, go to Train.org and choose your course:
The course has five modules that will take approximately five hours to complete. You can start and stop whenever you like.
Health Literacy for Public Health Professionals Centers for Disease Control and Prevention
Clear Communication: An NIH Health Literacy Initiative National Institutes of Health
Health Literacy Universal Precautions Toolkit Agency for Health Care Quality and Research