For a QI project to succeed, an organization must use the knowledge, skills, experiences, and perspectives of a wide range of people. A QI project requires problem solving, multiple decisions, and effective solutions that involve complex systems. A comprehensive multidisciplinary approach by a QI team is preferred over individual decision makers, especially when:
A task is complex
The path to improvement is unclear
Cooperation is essential to implementation
The process involved is cross-functional
An effective improvement team is flexible enough to respond to the ongoing challenges of QI work. Even though a team may assume many roles, this module describes a QI team that is focused on improvement using clinical quality measures.
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