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H H S Department of Health and Human Services
U.S. Department of Health and Human Services
Health Resources and Services Administration

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Managing Data for Performance Improvement

Part 1: Overview

Part 2: Using the Data for Analysis and Interpretation

Part 3: Related Resources


Part 3: Related Resources 

  1. Institute Healthcare Improvement (2011). Simple Data Collection Planning. Exit Disclaimer. - In this article, the Institute for Healthcare Improvement provides step-by-step instructions for simple data collection planning.
  2. Stratis Health. (2010). Quality Improvement Basics. Exit Disclaimer. - This series of recorded webinars provides an introduction to quality improvement including “Data and Measurement 101” and “Change Management”
  3. University of North Florida. (n.d.) Designing a data collection plan. Exit Disclaimer. - This pdf provides detailed information on creating a data analysis plan in seven steps.
  4. Syracuse University Office of Institutional Research and Assessment. (n.d.) Collecting Information. Exit Disclaimer. - This article discusses the factors that need to be considered when gathering data to answer your evaluation questions.
  5. West Ed. (n.d.) Sample Material: Timeline for data collection and analysis. - This sample timeline outlines key tasks, deadlines, and deliverables for a program evaluation.  You may find this document useful as you create and evaluate your own timeline.
  6. Northern Illinois University (2004.) Responsible conduct in data management. Exit Disclaimer. - This article outlines the consequences of improper data management and provides strategies for properly collecting information.
  7. Agency for Healthcare Research and Quality. (2010). Introduction to measures of quality. Exit Disclaimer. - This decision guide produced by the Agency for Healthcare Research and Quality introduces readers to a wide range of topics affecting measures of quality, as well as the national initiatives that are promoting the standardization of measurement.
  8. Agency for Healthcare Research and Quality. (2011). National quality measures clearinghouse. Exit Disclaimer. - AHRQ’s searchable directory of quality measures.
  9. Agency for Healthcare Research and Quality. (2011). Measures most viewed. Exit Disclaimer. - AHRQ’s list of the top ten measures most-viewed in the past 30 days, updated daily.
  10. National Quality Forum. (2011). Measure List. Exit Disclaimer. - NQF’s searchable directory of quality measures.
  11. National Quality Forum. (2011). Consensus Development Process. Exit Disclaimer. - NQF’s Consensus Development Process for submitting quality measures for approval.
  12. Trochim, WM. (2008). Probability sampling. Exit Disclaimer. - This article provides more detailed information on the different methods for random sampling (including simple, stratified, systematic, cluster, and multi-stage random sampling.)
  13. Institute for Healthcare Improvement. (2011). Sampling. Exit Disclaimer. - The Institute for Healthcare Improvement provides this sampling tool with instructions on how to use random sampling to conduct a QI assessment.
  14. University of Medicine and Dentistry of New Jersey. (n.d.) Internal and external validity. - This resource describes factors that can negatively affect the internal and external validity of a study.
  15. Migrant Clinicians Network. (2008). Chart Audit Forms. Exit Disclaimer. - The Migrant Clinicians Network website provides a set of standardized chart audit forms for use in quality management.
  16. Institute for Healthcare Improvement. (2011). Improvement tracker. Exit Disclaimer. - IHI’s improvement tracker tool allows you to set an aim and input the data you collect in order to track your quality measures.
  17. Institute for Healthcare Improvement. (2011). Run chart tool. Exit Disclaimer. - IHI’s run chart tool creates a run chart as you enter data.
  18. Institute for Healthcare Improvement. (2011). Using run and control charts to understand variation. Exit Disclaimer. - A presentation explaining how to use run and control charts to understand variation.
  19. Kyd, C.(2005, July). The power of dashboard reporting with Excel. Exit Disclaimer. - A brief explanation of dashboard reporting and sample dashboards created using Microsoft Excel.
  20. Klass, G. (2002). Types of charts. Exit Disclaimer. - An over view of how and when to use various types of charts.
  21. National Business Coalition on Health. (2011). Physician performance measurement & reporting introductionExit Disclaimer. - This article provides an overview of how to measure and report on physician performance.
  22. Robert Wood Johnson Foundation. (2009). Communicating with physicians
    about performance measurement.
    Exit Disclaimer. - This report produced by RWJF provides helpful strategies and messages  for overcoming physician resistance to performance measurement.
  23. Physician Business Group on Health. (2005, September). Aligning physician incentives: lessons and perspectives from California. Exit Disclaimer. - This report details principles for physician measurement and rewards programs.
  24. Institute for Healthcare Improvement. (2011). Plan-do-study-act worksheet. Exit Disclaimer. - A helpful tool to test and track quality improvement changes.
  25. Institute for Healthcare Improvement. (2011, June). Provider and staff satisfaction survey. Exit Disclaimer. - IHI’s template for a satisfaction survey of clinic providers and staff
  26. Agency for Healthcare Research and Quality. (2008, December). The consumer assessment of healthcare providers and systems (CAHPS). - This survey and reporting kit explains how to prepare and field a CAHPS questionnaire, analyze the results, and produce consumer-friendly reports.
  27. American Society for Quality. (2004.) Data collection check sheet for observations. Exit Disclaimer. - A generic tool that provides a structured, prepared form for collecting and analyzing data.
  28. Microsystem Academy. (2011). Clinical improvement worksheet. Exit Disclaimer. - A blank clinical improvement worksheet that allows you to accelerate clinical improvement by linking outcome measurements, structure, process and pattern knowledge with the design and implementation of pilot tests of change.
  29. Microsystem Academy. (2011). Worksheets. Exit Disclaimer. -This page includes a series of worksheets and templates that can be used to document, monitor and improve clinical processes
  30. National Quality Center. (2008). Collecting performance data. Exit Disclaimer. - This tutorial instructs you on how to effectively and efficiently collect quality data and translate them into quality improvement activities.



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