Managing Data for Performance Improvement

Part 1: Overview

Part 2: Using the Data for Analysis and Interpretation

Part 3: Related Resources

Part 3: Related Resources 

1. Institute Healthcare Improvement (2011). Simple Data Collection Planning.  - In this article, the Institute for Healthcare Improvement provides step-by-step instructions for simple data collection planning.
2. Stratis Health. (2010). Quality Improvement Basics. - This series of recorded webinars provides an introduction to quality improvement including “Data and Measurement 101” and “Change Management”
3. University of North Florida. (n.d.) Designing a data collection plan. - This pdf provides detailed information on creating a data analysis plan in seven steps.
4. Syracuse University Office of Institutional Research and Assessment. (n.d.) Collecting Information. - This article discusses the factors that need to be considered when gathering data to answer your evaluation questions.
5. West Ed. (n.d.) Sample Material: Timeline for data collection and analysis. - This sample timeline outlines key tasks, deadlines, and deliverables for a program evaluation.  You may find this document useful as you create and evaluate your own timeline.
6. Northern Illinois University (2004.) Responsible conduct in data management. - This article outlines the consequences of improper data management and provides strategies for properly collecting information.
7. Agency for Healthcare Research and Quality. (2010). Introduction to measures of quality. - This decision guide produced by the Agency for Healthcare Research and Quality introduces readers to a wide range of topics affecting measures of quality, as well as the national initiatives that are promoting the standardization of measurement.
8. Agency for Healthcare Research and Quality. (2011). National quality measures clearinghouse. - AHRQ’s searchable directory of quality measures.
9. Agency for Healthcare Research and Quality. (2011). Measures most viewed. - AHRQ’s list of the top ten measures most-viewed in the past 30 days, updated daily.
10. National Quality Forum. (2011). Measure List. - NQF’s searchable directory of quality measures.
11. National Quality Forum. (2011). Consensus Development Process. - NQF’s Consensus Development Process for submitting quality measures for approval.
12. Trochim, WM. (2008). Probability sampling. - This article provides more detailed information on the different methods for random sampling (including simple, stratified, systematic, cluster, and multi-stage random sampling.)
13. Institute for Healthcare Improvement. (2011). Sampling. - The Institute for Healthcare Improvement provides this sampling tool with instructions on how to use random sampling to conduct a QI assessment.
14. University of Medicine and Dentistry of New Jersey. (n.d.) Internal and external validity. - This resource describes factors that can negatively affect the internal and external validity of a study.
15. Migrant Clinicians Network. (2008). Chart Audit Forms. - The Migrant Clinicians Network website provides a set of standardized chart audit forms for use in quality management.
16. Institute for Healthcare Improvement. (2011). Improvement tracker. - IHI’s improvement tracker tool allows you to set an aim and input the data you collect in order to track your quality measures.
17. Institute for Healthcare Improvement. (2011). Run chart tool. - IHI’s run chart tool creates a run chart as you enter data.
18. Institute for Healthcare Improvement. (2011). Using run and control charts to understand variation. - A presentation explaining how to use run and control charts to understand variation.
19. Kyd, C.(2005, July). The power of dashboard reporting with Excel. - A brief explanation of dashboard reporting and sample dashboards created using Microsoft Excel.
20. Klass, G. (2002). Types of charts. - An over view of how and when to use various types of charts.
21. National Business Coalition on Health. (2011). Physician performance measurement & reporting introduction - This article provides an overview of how to measure and report on physician performance.
22. Robert Wood Johnson Foundation. (2009). Communicating with physicians
    about performance measurement. - This report produced by RWJF provides helpful strategies and messages  for overcoming physician resistance to performance measurement.
23. Physician Business Group on Health. (2005, September). Aligning physician incentives: lessons and perspectives from California. - This report details principles for physician measurement and rewards programs.
24. Institute for Healthcare Improvement. (2011). Plan-do-study-act worksheet. - A helpful tool to test and track quality improvement changes.
25. Institute for Healthcare Improvement. (2011, June). Provider and staff satisfaction survey. - IHI’s template for a satisfaction survey of clinic providers and staff
26. Agency for Healthcare Research and Quality. (2008, December). The consumer assessment of healthcare providers and systems (CAHPS). - This survey and reporting kit explains how to prepare and field a CAHPS questionnaire, analyze the results, and produce consumer-friendly reports.
27. American Society for Quality. (2004.) Data collection check sheet for observations. - A generic tool that provides a structured, prepared form for collecting and analyzing data.
28. Microsystem Academy. (2011). Clinical improvement worksheet. - A blank clinical improvement worksheet that allows you to accelerate clinical improvement by linking outcome measurements, structure, process and pattern knowledge with the design and implementation of pilot tests of change.
29. Microsystem Academy. (2011). Worksheets. -This page includes a series of worksheets and templates that can be used to document, monitor and improve clinical processes
30. National Quality Center. (2008). Collecting performance data. - This tutorial instructs you on how to effectively and efficiently collect quality data and translate them into quality improvement activities.