Part 1: Introduction
Part 2: Key Characteristics of Readiness
Part 3: Assessing Organizational Culture for Change
Part 4: Tools to Support Readiness Assessment
Part 5: Developing and Writing Effective Aim Statement
Part 6: Tools to Support the Development of Aim Statements
Part 7: Related Resources
Part 7: Related Resources
- Assessing Organizational Readiness (PDF - 8 pages) California Telemedicine and eHealth Center Discovery Series. This guide provides a series of questionnaires to help assess if an organization is culturally ready to implement change.
- Assessing Organizational Readiness for Change. (PDF - 13 pages) Journal of Substance Abuse Treatment 22, 197-209. - This article describes an assessment instrument for organizational readiness for change.
- Communities’ Readiness to Commit to High-Quality Health Care Health Affairs, 29(6), 108-1210. - This article describes the importance of learning from lessons learned to improve quality in health care communities.
- A Model to Create “Organizational Readiness” for the Successful Implementation of Quality Management Systems. (PDF - 4 pages) International Journal for Quality in Health Care, 9 (1), 69-72. -This article describes organizational readiness strategies to enhance a positive culture.
- The CAHPS Improvement Guide. Agency for Healthcare Research & Quality. (2008, October 27).- This website developed by the Agency for Healthcare Research and Quality provides practical strategies to improve patient care
- Health Information Technology Tools for Improving Health Care Quality. Health Resources and Services Administration. - This website developed by HRSA provides an assortment of health IT tools and resources.
- Science of Improvement: Forming the team. Institute for Healthcare Improvement. (2011).- This website developed by the Institute for Healthcare Improvement provides examples of effective team members to manage project aims.
- Crossing the Quality Chasm: A New Health System for the 21st Century. Institute of Medicine. (2001). - This report developed by the Institute of Medicine identifies strategies for quality improvement throughout the nation.
- Quality Texas Organizational Performance Resource Library. (PDF - 10 pages) Team Chartering. - This article defines team chartering and the process to develop a team charter.
- Top 10 Problems Encountered By Quality Improvement Teams. Public Health Foundation. - This article, written by the Public Health Foundation, describes the most common problems faced by QI teams.
- Team Process Review Checklist (PDF - 1 page) Public Health Foundation. - This article provides a checklist of evaluation questions to review the team.
- Surveys on Patient Safety Culture. Agency for Healthcare Research & Quality. (2011, June). - This website developed by AHRQ provides patient safety culture safety tools.
- Healthcare Quality Improvement and Organizational Culture. (PDF - 19 pages) Delmarva Foundation. - This report written by the Delmarva Foundation describes strategies to embrace an organizational culture that supports quality improvement.
- Associations Between Organizational Characteristics and Quality Improvement Activities of Clinics Participating in Quality Improvement Collaboratives. (PDF - 29 pages) MedCare, 47(9), 1026-1030. - This paper highlights a study that investigates the relationship between clinic characteristics and quality improvement efforts.
- Demystifying and Improving Organizational Culture in Health Care. Organization Development in Healthcare: Conversations on Research and Strategies, Advances in Health Care Management, Volume 10. - This resource describes strategies that providers can use to measure and improve organizational culture.
- Measure, Learn, and Improve: Physicians' Involvement in Quality Improvement. Health Affairs, 24(3), 843-853. This article describes the importance of physicians in quality improvement efforts.
- Sustaining Quality Improvement in Community Health Centers: Perceptions of Leaders and Staff. The Journal of Ambulatory Care Management, 31(4), 319-329. - This article identifies the incentives and personnel needed to sustain quality improvement in community health centers.
- Community Health Center Quality Improvement: A Systematic Review and Future Directions for Research (PDF - 2 pages) The Johns Hopkins University Press. - This community policy brief provides recommendations to help providers, policy makers and community leaders improve quality.
- Ten Tips for Incorporating Scientific Quality Improvement into Everyday Work. BMJ Quality & Safety, 20, 69-72. - This article provides tips to help providers maximize their quality improvement efforts.
- Applying High Reliability Principles (PPT - 2.46MB). Sayles, Shannon. (2009, November 12). - This PowerPoint provides tips to help build staff accountability.
- Quality Improvement Innovation Network American Academy of Pediatrics. - This website developed by the American Academy of Pediatrics lists several quality improvement resources for pediatric care.
- Rapid Cycle PDCA Public Health Foundation. - This article developed by the Public Health Foundation describes the PDSA cycle.
- How to develop a Quality Improvement Aim Statement. (Word - 56KB) Healthcare Communities. - This document provides an example aim statement from Starlight Health Center and Rural Health.
- Aim Statement and Population of Focus Examples (Word - 20KB) Healthcare Communities. - This document provides an example aim statement from Pulaski Health Center.
- Science of Improvement: Tips for Settting Aims. Institute for Healthcare Improvement - This website developed by the Institute for Healthcare Improvement provides tips for setting successful aim statements.
- Science of Improvement: Testing Changes Institute for Healthcare Improvement. - This website developed by the Institute for Healthcare Improvement describes the steps of the PDSA cycle.
- Quality Improvement Basics. Stratis Health. (2010). - This website developed by Stratis Health provides several resources, webinars and information related to quality improvement.
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