Part 1: Introduction
Part 2: Tools for System Redesign
Part 3: Sustain and Spread in Quality Improvement
Part 4: References
Part 5: Resources
Part 5: Resources
- Baldridge National Quality Program

- The future is continuous quality improvement. Quality Management in Health Care, 1(3), 42-48.
- National Committee for Quality Assurance NCQA
- NQF
- Agency for Research and Quality
- Institute for Healthcare Improvement
- Quality Tools
- Bridges to Excellence

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