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For printing: Medicaid Case Management Services by State (PDF file) - 245 KB - 31 pages
(All Case Management Services are Optional in State Plans)
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State |
Process |
Special Considerations |
Payment Information |
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Arizona-research completed: 1/03 |
A targeted case management program is available for developmentally disabled (DD) individuals who are enrolled in AHCCCS but do not qualify for ALTCS. Case managers employed by the Department of Economic Security, Division of Developmental Disabilities provide intervention to meet the needs of this population. Other case management services are included in health plan benefits. |
Certain Indian tribes have signed Intergovernmental Agreements with AHCCCS to deliver case management services and to provide directly or arrange for HCBS to Native Americans who reside on reservations. |
The targeted case management program is reimbursed according to the AHCCCS Fee Schedule, or a negotiated rate. Other case management services are included in the capitated rate paid to health plans for enrolled members. |
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Arkansas- research completed 08/02 |
A physician must prescribe targeted case management (but physicians are not responsible for case management services nor must they supervise them). Recipients eligible for this service are:
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Targeted case management is limited to in-state providers only. Providers of targeted case management to children younger than 21 who are not eligible for DDS must be an MSW, RN, LPN, LSW, Licensed Psychiatric Technician Nurse, or a master’s degree certified School Guidance Counselor, School Psychologist Specialist or Special Education Supervisor. A targeted case manager may have a maximum active caseload of 70 Medicaid recipients at one time. |
Reimbursement is based on the lesser of the billed amount or the Medicaid maximum allowable for each procedure. Targeted case management services must be billed on a per unit basis. One unit equals 15 minutes. |
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California- research completed 12/02 |
There are two types of case management benefits to serve Medi-Cal recipients. The Targeted Case Management program serves individuals who would benefit from a case manager’s direct support to ensure the person receives appropriate care and to encourage the person to follow an established plan of care. See next column for eligible groups. The Medical Case Management (MCM) program provides short-term case management to Medi-Cal beneficiaries who have no other health care coverage. Individuals eligible for MCM services generally have complex, chronic and/or catastrophic medical conditions. MCM assists in planning the discharge from an acute hospital to a home setting. MCM typically approves home health care services and other related medical services. MCM staff follow-up with the Medi-Cal beneficiary to ensure services are meeting their needs. |
The following groups are eligible for Targeted Case Management:
There is a separate case management program called California Children Services (CCS) for children under age 21 who are residentially, financially and medically eligible. Eligible children are required by law to be referred to this program. |
These services are reimbursed according to the Medi-Cal fee schedule. DHS establishes rates for each provider type on a fee-for-service basis. |
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Colorado- research completed 06/02 |
Case management services are provided to individuals with developmental
disabilities and to those who are mentally ill. Specific criteria must
be met with regard to enrollment in specific programs and institutionalization. |
Only designated Community Centered Boards may be reimbursed for targeted
case management for individuals with developmental disabilities. |
For individuals with developmental disabilities, reimbursement is as follows:
Reimbursement for services provided to mentally ill individuals is on a prospective basis in accordance with federal requirements. |
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Connecticut- research completed 08/03 |
Case management services are covered for the following special populations:
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These services are reimbursed at per diem rates. Only state-funded providers are eligible for reimbursement. |
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Delaware – research completed 08/02 |
Case management services are covered as part of the HCBS waivers, the Smart Start program, Part C program, child mental health services and the Delaware Healthy Children’s Program (DHCP). |
It is part of the MCO requirement to provide case management services under the Diamond State Health Plan (DSHP) for the Smart Start Program, Part C Program and child mental health services.
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Case management is only reimbursed through MCOs for recipients other than waiver participants. HCBS waiver recipients are exempt from MCO coverage. Case management services provided through the Elderly and Disabled HCBS waiver and the Assisted Living Medicaid waiver are considered an administrative cost and DMAP is not billed separately. HCBS AIDS/HIV and HCBS MR waiver providers are reimbursed for case management services an established rate using a HCPCS procedure code. |
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Florida- research completed 11/03 |
Targeted case management programs:
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Under the CMS program, Medicaid reimbursement for individual mental health case management services is limited to 86 hours per individual case manager, per month, per recipient. Reimbursement for intensive, team case management services is limited to 12 hours per day, per recipient. Only one claim for all cumulative units that occurred during the day is reimbursed per individual case manager, per recipient. Under the Mental Health TCM program, Medicaid will reimburse up to 344 units of children’s or adult mental health TCM per month, per recipient and up to 48 units of intensive team services per recipient, per day, per case management team. |
Medicaid reimburses the provider an established fee based on a unit of
service for each allowable case management service. A unit is from one
to 15 minutes. Mental health TCM services are reimbursed in time increments. Fifteen minutes equal one unit of service. If multiple units are provided on the same day, the actual time spend must be totaled and rounded up to the nearest 15-minute increment. The provider may not round up each service episode to the nearest 15-minute increment prior to summing the total. |
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Georgia- research completed 02/04 |
The following Targeted Case Management programs are available:
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If a Medicaid member is enrolled in more than one Targeted Case Management (TCM) program, the case managers from both TCMs must collaborate to determine which TCM will be most appropriate in meeting the needs of the member. Duplication of services may not occur. Only one TCM provider will be reimbursed per month for TCM services. |
At Risk of Incarceration Case Management – Reimbursed on a fee-for-service basis, billed monthly on the CMS-1500 form. Payment is limited to the lesser of the submitted charge or established fee based on the actual cost of providers. Child and Adult Protective Services – Reimbursement rates are established based on cost as determined by the quarterly Social Services Random Moment Sample Study. Procedure code Y5170 is used for billing and documentation services. At least one of the following ICD-9 codes must appear on the claim form: V61.9, V62.89 or V62.9. The reimbursement rate for Y5170 is $195. Adult AIDS – Paid on fee-for-service basis. Codes are:
Children At Risk – Reimbursed on a fee-for-service basis. Perinatal Case Management is reimbursed on a fee-for-service basis.* *Refer to Crosswalk from local to national codes (required under HIPAA) for new codes. |
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Hawaii- research completed 01/03 |
Targeted Case Management is offered to the following populations:
Case management services include case assessment, case planning and ongoing monitoring and service coordination. |
These services are not available to individuals enrolled in HMOs. Individuals receiving services under the HCBS waiver programs are eligible to receive non-duplicative case management services as targeted case management services. Case managers providing services to individuals with developmental disabilities and/or mentally retarded must meet the state civil service requirements for the titles of Social Worker III or IV, or Registered Professional Nurse III or IV, or the definition of Qualified Mental Retardation Professional. Case managers providing services to individuals who are severely disabled mentally ill must meet the state civil service requirements for the titles of Social Worker III or IV, Registered Professional Nurse III or IV, Case Manager I, II, III, IV or V, or Qualified Mental Health Professional. Case managers providing services to infants and toddlers with special needs must meet the state civil service requirements for the titles Social Worker III or IV, Registered Professional Nurse III or IV, or Qualified Care Coordinator. |
Reimbursement rates for targeted case management services are established by the Department of Human Services. Reimbursement for case assessment and case planning is limited to no
more than one each for a recipient in a calendar year unless the recipient
requires a reassessment due to a major change in level of functioning
due to health, socio-emotional or environmental factors, in which case
a second assessment or case plan may be reimbursed. |
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Illinois- research completed 03/04 |
Family Case Management – All infants and pregnant women who are enrolled in medical assistance programs are referred to the Department of Human Services (DHS) for family case management. Case management services are also provided to high-risk infants up to age two who are:
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These services are reimbursed according to the Medicaid Fee Schedule for case management. |
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Indiana- research completed 05/03 |
Case management services are covered for the following populations:
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Components of case management:
The supervising physician or Health Service Provider in Psychology (HSPP) bears the ultimate responsibility for certifying the diagnosis and plan of treatment for community mental health rehabilitation services. Program for infants and toddlers with developmental disabilities is called First Steps Early Intervention. |
Reimbursement is based on the lower of the provider’s submitted charge or the established statewide Resource Based Relative Value Scale (RBRVS) fee schedule allowance for the service. |
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Iowa- research completed 03/03 |
Case management services are covered for:
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Case management services require prior authorization from the fiscal agent. Reauthorization is required on an annual basis. Residents of Intermediate Care Facilities for the Mentally Retarded (ICF/MR) are not eligible to receive case management services, except for qualified discharge planning activities provided within 30 days of discharge. |
The basis of payment for case management services is a monthly payment per enrollee. The monthly payment is established on the basis of cost information submitted to the Medicaid fiscal agent, and is an average cost per recipient. Providers are required to submit a projected cost report by July 1 of each year. This form is used to establish a projected rate for the new fiscal year. |
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Louisiana- research completed 01/03 |
Individualized planning and coordination is provided for the following defined groups:
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Children under age 21 who are on the MR/DD Waiver waiting list are eligible for special case management services. |
Case management services are reimbursed at a flat monthly rate billed
for each participant. |
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Maine- research completed 09/03 |
Targeted Case Management is covered for the following populations:
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No Special Considerations |
Reimbursement for covered services shall be made in accordance with Chapter
III, Section 13, Allowances for Case Management Services. Providers of case management services for adults in need of long-term care shall be reimbursed according to the rate of reimbursement negotiated and developed by the Bureau of Elder and Adult Services and approved by the Bureau of Medical Services. |
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Massachusetts- research completed 05/03 |
Targeted case management services are provided to individuals infected with HIV/AIDS. |
Setting of service – staffed congregate, residential housing programs that meet the Department of Public Health’s AIDS Bureau funding requirements. |
The national procedure code for Targeted Case Management is T1017 – Targeted
Case Management, Each 15 Minutes. This code is for services to Mass Health
members who have been diagnosed with AIDS and who are living in congregate
AIDS housing. |
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Michigan- research completed in 07/04 |
Case management services are provided to children in foster care, persons with mental illness, children in school-based services, and children with developmental disabilities. Children in Maternal Support services (MSS) programs can also be covered for case management. Children’s Special Health Care Services (CSCHS) also covers case management services for children who have chronic illnesses or disabling conditions if the needs are complex. |
CHCHS services must relate to a plan of care. Case managers providing these services have to be RNs. Pre-paid health plans may include case management and supports coordination services that are provided in any setting or location that the individual prefers. The populations served by pre-paid health plans include: persons with mental illness, persons with developmental disabilities, children with serious emotional disturbance, and persons with substance-abuse disorders. |
Targeted case management services, each fifteen minutes are listed under T1017, the national HCPCS code for school-based services. In addition, code 99361 is listed under physician/psychiatrist school based services. This is a case management code described as: “medical conference by a physician with an interdisciplinary team of health professionals--approximately 30 minutes. Designated case managers have to either be RNs or in the field of special education. (Refer to Michigan Medicaid Provider Manual-SBS) for details. |
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Minnesota- research completed in 07/03 |
Targeted case management services are provided to:
Tuberculosis Case Management – Case management services are furnished to assist persons infected with TB in gaining access to needed medical services, including assessing the need for medical services to treat tuberculosis, developing a plan of care addressing those needs, assisting in accessing medical services identified in the care plan and monitoring compliance with the care plan to ensure completion of tuberculosis therapy. |
Tuberculosis case management services are covered if provided by a certified public health nurse, employed by a community health board. |
Payment rate is established in Minnesota Rules, part 9505.0491. Use code X5698 for Tuberculosis case management. (Refer to HIPAA state crosswalk for new code. This was a local code and the crosswalk would have the current code.) |
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North Carolina- research completed 11/02 |
Case management services are provided to the following Medicaid populations:
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For services provided to adults and children at risk of abuse, neglect or exploitation, providers must have a Master of Social Work degree or a Bachelor of Social Work degree, or be a social worker who meets the state requirements for Social Worker II classification. Individuals receiving these services cannot be institutionalized or be receiving services through home and community-based waiver programs. Individuals with HIV/AIDS may not be institutionalized or be receiving services through home and community-based waiver programs. Case management services do not require Carolina ACCESS PCP referral. |
Reimbursement for case management providers is the same per unit rate (one unit = 15 minutes) for all providers and is determined annually by DMA. |
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Nebraska- research completed 03/03 |
Case management services are covered for adults with mental retardation. These services include coordinating access to needed medical, social, educational or other services. |
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Under FFS, case management services are reimbursed according to the Nebraska Medicaid Practitioner Fee Schedule. |
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Nevada- research completed 02/03 |
Targeted case management is available for the following populations:
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These services are reimbursed the lower of billed charges OR the fixed fee established in the Medicaid Fee Schedule. |
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New Hampshire- research completed 06/03 |
Case management of advance care planning and directives (CM-ACPD) for individuals with severe illnesses – Includes case management services for individuals enrolled in Medicaid who have been diagnosed as being severely ill, i.e., diagnosed with an illness or medical condition that is expected to result in continuous deterioration and death within approximately two years. Examples:
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CM-ACPD is a covered service when it is provided by agencies that are enrolled in the NH Medicaid program, licensed as a home health agency by the state in they practice, and are certified Medicare hospice providers. |
Payment is made in accordance with fee schedules developed by DHHS for the individual services provided. |
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New Jersey- research completed 04/02 |
Called “Care Management” services. Specific care management services include:
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HMOs must have a case/care management component. HMOs must establish linkages with Ryan White CARE Act grantees for care management services either through a contract, MOA or other cooperative working agreement approved DMAHS. |
Reimbursement for case management services not provided under managed care and is provided according to the Medicaid physician fee schedule. |
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New Mexico- research completed 02/03 |
The following types of case management programs are available:
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Case management agencies must have a letter of designation showing that the agency is government, Indian tribal government, Indian Health Services or an FQHC. Agencies must also be certified by either CYFD or DOH. |
Reimbursement for these services is made at the lesser of:
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New York- research completed 05/03 |
Defined in the NYS Code of Rules and Regulations as “those services which will assist persons eligible for medical assistance to obtain needed medical, social, psychosocial, educational, financial and other services.” These services “are meant to assist persons identified as high users of services, or as having problems accessing medical care or services, or as belonging to certain age, diagnostic or specialized program groups, on a statewide basis or limited to persons residing in definable geographic areas.” The targeted groups for case management in New York are:
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Qualified providers are: facilities licensed or certified under NYS law or regulation, health care or social work professionals licensed or certified in accordance with NYS law, State and local governmental agencies, and home health agencies certified under NYS law. Authorization by the social services district or by another State agency empowered by the commissioner is required prior to provision of case management services. No single authorization for a recipient to receive case management services will exceed 12 months. |
Rates, fees or amounts reimbursed for case management services are to
be determined utilizing cost estimates included in the provider’s proposal
and any other data and information deemed appropriate, and are subject
to the approval of the Division of the Budget. |
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Ohio- research completed 06/03 |
Targeted case management is provided to Children with Special Health
Care Needs (CSHCN), especially those with high-risk and chronic conditions
such asthma, teen pregnancy and HIV/AIDS. |
The CSHCN program was developed by the Bureau of Managed Health Care, which monitors MCP delivery of these services and performance. If enrolled in PACT, clients are asked to select a primary physician to make referrals and a primary pharmacy to dispense all medications. Any physician who is a Medicaid provider may become an enrollee’s primary physician/case manager. |
These services are billed at the lesser of billed charges of the Medicaid maximum contained in the Ohio Medicaid Fee Schedule. These services are included in the Managed Care Plan (MCP) capitated rates for Medicaid recipients who are enrolled in MCPs. Each primary physician may bill the department for a monthly case management fee for each month a PACT client is assigned to him/her. This fee is not available to primary pharmacies, clinics, FQHCs, or to any other provider, including providers rendering services to an enrolled client on an emergency or referral basis. |
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Oklahoma- research completed 11/02
For providers in Oklahoma: Refer to the state’s local to national code crosswalk for codes to replace the “W” codes in the far right column. This crosswalk was required as per HIPAA. |
Case management services are covered for the following groups:
There is also a school-based targeted case management program. Other targeted case management programs serve the following Medicaid populations:
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Case management services provided to the chronically and/or severely mentally ill, as well as children under 21 at risk of out-of-home placement due to psychiatric or substance problems are provided by case management agencies that are certified by the Department of Mental Health and Substance Abuse. Providers of case management services to first time mothers must be certified by the Maternal and Child Health Service Division of the OK Department of Health. Providers must be RNs and have completed the initial phase of training for case management for first time mothers, and be enrolled for any subsequent phases of required training. Early Intervention Case Management Services are provided by specialized case managers certified by the Oklahoma State Department of Education. Case management services provided to high-risk pregnant women are provided by agencies certified by the Oklahoma State Health Department. Case management services provided to individuals with TB are provided by case managers certified by the Oklahoma State Department of Health. |
For mentally ill adults, prospective payment rates are used. These rates are calculated using an RVU schedule and one of two conversion factors (one public, one private). For at-risk children under 21, prospective rates are established using RVUs and a single conversion factor. For first time mothers, reimbursement is made for one case management service per day provided during the pre and postnatal period and first two years of the infant/child’s life. Case management services are limited to five services per month. Reimbursement for early intervention case management services is based on a unit of service of 10 minutes. Reimbursement is at a rate of $4.17 per 10 minutes. The procedure code is W4558. For high-risk pregnant women, reimbursement is made for one case management service per day provided during the pre and postnatal period at the rate of $30.06. Case management services are limited to seven services per pregnancy. Procedure code W4652 must be used on the CMS 1500. Reimbursement for TB is based on 30 minute increments at the rate of $30.03 per unit and the procedure code is W4800. |
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Oregon Case Management Services- research completed 05/02 *See below for description of Maternity Case Management Services. |
Case management is a covered service, regardless of provision through
health plans, PCCM program or FFS. Prepaid health plans must ensure provision
of case management services whether capitated or non-capitated (this includes
FCHPs and MHOs). |
Exceptional Needs Care Coordination for Aged, Blind and Disabled individuals is a service available through FCHPs that is separate from and in addition to case management services. |
Case management is covered by OMAP as FFS if not contracted for by individual
health plans. |
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Oregon-Extended Services to Pregnant Women- research completed 05/02 |
Expands perinatal services to include management of health, economic, social and nutritional factors through the end of pregnancy and a two month postpartum period. Maternity case managers must be currently licensed as a physician, PA, NP, Certified Nurse Midwife, Direct Entry Midwife, Social Worker or a Registered Nurse with a minimum of two years related and relevant work experience. Nutritional counselors must be registered dieticians or have a bachelor’s degree in nutrition related field with two years of related work experience. |
Services are over and above medical management of pregnant clients. Intensive nutritional counseling services are covered. |
FCHPs may optionally contract for maternity case management services. Those that choose to do so receive an additional capitation amount that varies by eligibility category. No plans elected to provide this service for FY 2002. OMAP forms 2470, 2471 or 2472 must be used for maternity case management documentation. Reimbursement is made according to the level of case management that is delivered. These codes and explanations are found in the Medical Surgical Provider Guide. |
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Pennsylvania- research completed 04/03 |
Targeted Case Management (TCM) Services in Pennsylvania are provided to:
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Pennsylvania has also included in their state plan targeted case management services for eligible recipients with mental retardation. The state has established a certification procedure for case managers. |
The Department of Public Welfare’s coverage for TCM services is limited to a specified number of hours per 30-day period as determined by the Department as appropriate for the specific target group, and included in the MA Program Fee Schedule. Payment will be made for TCM services provided by only one MA case manager per recipient for a given period of time determined by the Department. |
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Rhode Island – research completed 08/03 |
Targeted Case Management programs:
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There are specific requirements for providers serving each population. |
Case management services are reimbursed according to the Rhode Island Medical Assistance Fee Schedule. |
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Texas- research completed 03/02 |
Targeted to individuals of any age with mental retardation or mental illness; services intended to help obtain medical, social, educational and other services; also services for infants and toddlers with developmental disabilities (early childhood intervention service coordination), high risk pregnant women and infants, blind and visually impaired children, children up to age 20 in foster care, or those who receive in-home services or adoption assistance; elderly or disabled who receive services From the Department of Protective and Regulatory Services. |
The State requires that a provider apply for, and receive, additional and separate provider status for case management services. However, many case management service claims, including EPSDT, are made directly to NHIC, and providers need not enroll with STAR and STAR+PLUS plans. Typical components of service: initial risk assessment; individual service plan development; comprehensive risk assessment; service plan implementation; monitoring and reassessment. |
Providers to individuals with mental illness or retardation are paid a statewide interim rate; after annual reimbursement period, each provider’s allowable costs are compared to interim payment and reconciliation is made up to 125% of the statewide rate. If provider’s costs are less than 95% of the interim rate, the provider must pay the difference between the provider’s costs and 95% of the statewide rate. For services to women and children, initial rates are set by the state, later a specified rate is established using cost-based prospective rates. Case management services are frequently “carved-out” from managed care, i.e. claims for services may be directly submitted to NHIC and are not included in the capitated payment. Current rates for each service are listed in the Medicaid Provider Procedures Manual, under the appropriate section. |
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Vermont- research completed 06/03 |
Targeted groups:
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Reimbursement basis is the lower of the provider’s charge or the Medicaid rate on file. |
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Washington-research completed 06/04 |
The following case management programs are available:
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Infant Case Management (ICM) is considered a family-based intervention. Therefore the infant [and family] are only allowed one Title XIX Targeted Case Manager at a time. Individuals enrolled in managed care are eligible for case management services outside their plan. Providers should bill MAA directly. |
MSS is reimbursed according to the Medicaid Fee Schedule (code T1023 HD). ICM is reimbursed according to the Medicaid Fee Schedule (code T1017 HD). One unit equals 15 minutes. Travel expenses, charting time/documents, phone calls and mileage are included in the reimbursement rate for ICM. For ICM, a maximum of 6 units may be billed per month and a maximum of 40 units may be billed during the 10 months (following the maternity cycle). HIV/AIDS Case Management is reimbursed according to the Medicaid Fee Schedule (code T2022, modifiers U8 and U9). |
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Wisconsin- research completed 07/03 |
TCM is available to the following populations:
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These services may only be provided by certified case management agencies. Wisconsin Medicaid covers case management services on a FFS basis for recipients enrolled in Medicaid-contracted HMOs. The following special managed care program include case management as a covered service; therefore, case management may not be billed separately to Wisconsin Medicaid for individuals enrolled in these programs:
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DHFS establishes contracted hourly rates for all covered services provided
by certified case management agencies. The contracted hourly rates are
based on various factors, including a review of budgetary constraints
and other relevant economic limitations. |
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