Hampden
Hampshire Franklin County Telehealth Services
Baystate Medical Center, Inc.
Baystate
Medical Center, Inc.
759 Chestnut Street
Springfield, MA 01199
Barbara Farrell
Ph:
413-794-8349 Fax: 413-794-8426
http://www.baystatehealth.com
Email: Barbara.Farrell@bhs.org
Network Partners:
Franklin Medical Center, Inc.
Community Health Center of Franklin County
Mohawk Trail Regional High School
Mary Lane Hospital, Inc.
Project
Purpose: To develop a telemedicine link between
three hospitals and the regional high school to provide
access to rural providers for grand rounds, administrative
meetings, educational opportunities and when appropriate
patient care consultations. To provide rural physician
offices with access to medical informatics and email
connection with the health system. To connect training
programs to sites in the rural area. To continue to
develop consultation services for the emergency rooms
in Franklin and Hampshire Counties. To provide home
health visits in Franklin County.
Outcomes
Expected: Annual Provider satisfaction survey.
Regularly scheduled grand rounds calendar.
Annual report of telemedicine activity.
Service
Area: Franklin County in Massachusetts in the
Northwestern part of the state and covers 855 square
miles with a population of just over 71,000. The county
has 26 towns, ten of those are designated as MUA's.
The county has a disproportionate elderly population
and a significant number of uninsured or underinsured.
Services
Provided: Since 1999 Education/Grand Rounds Telepathology
since 2002 Medical Informatics Telepsychiatry since
2001
Equipment:
Picturtel Concorde videoconferencing units, Picturetel
LiveLan Desktop videoconferencing, Polycom videoconferencing
units, Trestle Telepathology units, American Telecare
units,Healthcare Vision Units.
Transmission:
T3 with Vlan, ISDN three bundled, POTS.
Health
Education and Resource Center
Massachusetts College of Pharmacy and Health Sciences
Office
of College Relations & Institutional Effectiveness
179 Longwood Avenue
Boston, MA 02115
George Humphrey, PhD
Ph: 617-732-2909 Fax : 617-732-2193
http://www.mcphs.edu/
or http://www.massmedline.com
Email: ghumphrey@mcp.edu
Network
Partners: N/A
Project
Purpose: The project provides prescription-related
education services to uninsured and underinsured citizens
of Massachusetts, primarily through MassMedLine, a
toll-free prescription hotline. A website is under
development. Monthly outreach programs are conducted
on healthcare access, preventive medicine, improved
coverage for prescription drugs, access to prescription
drug programs and drug awareness education. The project
also links the College's Worcester and Boston campuses
via two-way interactive video in order to provide
academic courses for Doctor of Pharmacy students and
professional development programs for faculty and
practitioners.
Outcomes
Expected: Quantitative data gathered from end-user
telephone contacts and website visits are complied
to measure usage of the medication counseling and
prescription information services. Likert-scale surveys
are utilized to measure patient, provider, faculty
and student satisfaction with the academic, professional
development and information services provided. Multiple
assessment tools - including examinations, portfolios
and case presentations - are used to measure student
learning outcomes for the academic program.
Service
Area: All counties in Massachusetts.
Services
Provided: We provide medication counseling and
prescription plan access services, primarily via telephone.
The new website will provide detailed information
on prescription plans available to Massachusetts residents,
including the new Medicare plan. We also provide academic
degree and professional development courses via two-way
video. Service began in May 2001.
Equipment:
(2) Tandberg 6000 videoconferencing units; (3)
Apple Xserve 1.33 GHZ with RAID servers, (4) Apple
G3/G5 processors; (3) Sony digital cameras; (3) Toshiba
projection systems; (1) Cestron video package.
Transmission:
Full T1 lines between campuses, with 3 ISDN lines
as backup.
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