340B Administrative Dispute Resolution (ADR)

On April 19, 2024, the Health Resources and Services Administration issued a final rule in the Federal Register (PDF - 354 KB) titled “340B Drug Pricing Program; Administrative Dispute Resolution”.

Consistent with section 340B(d)(3) of the Public Health Service Act, the final rule establishes an Administrative Dispute Resolution (ADR) process to resolve:

  • Claims by covered entities that they have been overcharged for covered outpatient drugs by manufacturers
  • Claims by manufacturers, after the manufacturer has conducted an audit of a covered entity, that a covered entity has violated the prohibition on diversion or duplicate discounts

The 340B ADR final rule establishes a 340B ADR Roster consisting of members of HRSA’s Office of Pharmacy Affairs (OPA) staff who are appointed by the HHS Secretary. From the 340B ADR Roster, three members are selected to form a 340B ADR Panel. Each 340B ADR Panel is selected and convened by the OPA Director. The 340B ADR Panel reviews properly submitted claims and issues final agency decisions. Parties to the claim will be offered an opportunity for reconsideration of the 340B ADR Panel’s decision.

The 340B ADR final rule requires documentation of good faith efforts to be submitted when filing a claim. 42 C.F.R. 10.21(b)(4). Covered entities and manufacturers should carefully evaluate whether the ADR process is appropriate given the investment of the time and resources required of the parties involved.

The 340B Office of Pharmacy Affairs Information System (340B OPAIS) will serve as the secure workspace for transferring and maintaining documents between parties. Specific steps about the ADR process are outlined in detail below. HRSA also encourages stakeholders to review the 340B ADR final rule for additional information regarding the submission process and timelines.

What are the steps in the ADR process?

In general, the ADR process will involve the following steps:

  1. A petitioner emails HRSA at 340BADR@hrsa.gov with a request to file a claim through the ADR process. The email should include the petitioner’s 340B ID or Labeler Code, contact person’s name, email address, phone number, the opposing party’s 340B ID or labeler code, and a brief description of the reason the petition is being filed.
  2. The petitioner will receive an email from OPA with specific instructions on accessing the secure ADR workspace in 340B OPAIS, where the claim and supporting documents can be uploaded.
  3. Once the claim, including any supporting documentation, is submitted in 340B OPAIS, an OPA staff member will make a determination as to whether the requirements for filing a claim are met. The OPA staff conducting the initial review of a claim will not serve on the 340B ADR Panel reviewing that specific claim. OPA will notify the petitioner of whether the claim is deemed complete.
  4. If the claim is deemed complete, an OPA staff member will notify the opposing party of the claim’s status and provide instructions to a contact person of its choosing on how to access the 340B OPAIS ADR workspace and the deadline for responding to the claim (i.e., within 30 business days). If the opposing party fails to submit a response, the claim will proceed to the 340B ADR Panel for a decision based on the information available.
  5. At least three individuals will be selected from the 340B ADR Roster to form the 340B ADR Panel that will review the claim. Both parties will be notified of the selection of the 340B ADR Panel members, and that the claim has moved to the340B ADR Panel for review.
  6. The 340B ADR Panel will review the claim, the opposing party’s response (if any), and all supporting documentation or other information from the parties.
  7. Following its review, the 340B ADR Panel will issue a decision that will be sent to the parties and the OPA Director.
  8. Either party may request reconsideration within 30 business days of the date of the 340B ADR Panel’s decision. If reconsideration is requested, the 340B ADR Panel’s decision will be held in abeyance until the HRSA Administrator issues a reconsideration decision or declines to review the issue. A reconsideration decision will affirm or supersede the 340B ADR Panel decision.
  9. The OPA Director will determine any necessary corrective action or whether to take enforcement action, including referral to the HHS Office of Inspector General for its consideration of civil monetary penalties, as appropriate.
  10. Final agency decisions will be posted online in summary format within 120 calendar days of the issuance.

ADR process flow overview

A flow chart depicting the ADR process. This process is detailed on this page under the heading "What are the steps in the ADR Process?"
A flow chart depicting the ADR process. This process is detailed on this page under the heading "What are the steps in the ADR Process?"

Resources

340B Drug Pricing Program Administrative Dispute Resolution Final Rule Webinar (recorded on June 11, 2024)

Decision Summaries

Final Agency Decisions

FAQs

Following are some frequently asked questions (FAQs) related to 340B ADR process. If you have a question related to the 340B ADR process that is not covered by the information on this page or in the FAQs listed below, please submit your question to 340BADR@hrsa.gov.

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