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U.S. Department of Health and Human Services
Health Resources and Services Administration
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Improvement Teams

Part 1: Introduction

Part 2: The Power of Teams

Part 3: Selecting Members for a Team

Part 4: Defining Roles and Responsibilities

Part 5: Stages of Team Growth

Part 6: Tips from Successful Teams

Part 7: Supporting Information

Part 7: Supporting Information 

  1. Health Disparities Collaborative Prework manual 2005
  2. Institute for Healthcare Improvement (IHI) website Exit Disclaimer.
  3. HIV QualWorkbook, Guide for Quality Improvement in HIV Care New York State Department of Health AIDS Institute; Health Resources and Services Administration HIV/AIDS Bureau; page 95.
  4. Scholtes, Peter R. and other contributors, The Team Handbook., Third Edition Madison, WI: Joiner Associates, Inc. 2003
  5. As the Team Doc; Setting Team Ground Rules Exit Disclaimer.
Resources and Related Reading
  1. Susan M. Heathfiel. Twelve Tips for Team Building: How to Build Successful Work Teams Exit Disclaimer.
  2. Reinertsen JL, Gosfield AG, Rupp W, Whittington JW. Engaging Physicians in a Shared Quality Agenda. IHI Innovation Series white paper. Cambridge, MA: Institute for Healthcare Improvement; Exit Disclaimer. 2007.
  3. National Quality Center Exit Disclaimer.
  4. Prochaska JO et al. In Search of How People Change. American Psychologist 1992 Sept; 1102-1114
  5. M Leonard, S Graham, D Bonacum. The human factor: the critical importance of effective teamwork and communication in providing safe care. Qual Saf Health Care 2004;13(Suppl 1):i85–i90. doi: 10.1136/qshc.2004.010033
  6. Heifetz, Ronald A., Linsky, Marty. Leadership on the Line. Harvard Business School Press, Boston, MA 2002.
  7. The Team Handbook, Third Edition
  8. Establishing A Quality Improvement Team Exit Disclaimer.
  9. The Quality Improvement Handbook: Team Guide to Tools and Techniques Exit Disclaimer.

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