OPTN Discovery Assessments

HRSA is leading a historic modernization of the Organ Procurement and Transplantation Network (OPTN), designed to improve transparency, accountability, and patient-centeredness. At the end of 2024, HRSA launched OPTN discovery task orders to provide insights on the current state of OPTN operations across key areas of patient safety, policymaking, transportation/logistics, and communications. This work reflects a nine-month effort conducted from 2024 to 2025 to evaluate OPTN operations and processes during that timeframe, including identifying strengths, gaps, and opportunities for improvement. Each vendor’s reports are available, along with a brief summary developed by HRSA.  

These assessments do not represent final government decisions; rather, they reflect the contractor’s observations and are shared to support public understanding and inform future vendor responses. All final decisions regarding solicitations, requirements, and implementation rest solely with the U.S. Government. Additionally, HRSA will ensure that the OPTN, through close collaboration with the Board of Directors and other stakeholders, advises, reviews, and provides necessary input to enable HRSA to match vendor services to the needs of the OPTN.

Visit the OPTN Modernization Updates page to see how we have already implemented many of these findings, and how we continue to advance additional improvements, to strengthen oversight, accountability, transparency, and the safety of organ donation, procurement, and transplantation. 

Topic AreaVendorSummaryFinal Reports
Patient Safety/MPSCArborPatient Safety/MPSC Summary Report (PDF - 139 KB)

Patient Safety/MPSC Mapping Report  (PDF - 2 MB)

Patient Safety/MPSC Re-engineering Report (PDF - 4 MB)

Patient Safety Data AnalysisSummomePatient Safety Data Analysis Summary Report (PDF - 171 KB)

2025 Qualitative Report (PDF - 1 MB)

2025 Quantitative Report (PDF - 1 MB)

2024 Quantitative Report (PDF - 12 MB)

2024 Assessment Report (PDF - 2 MB)

Policy DevelopmentMaximusPolicy Development Summary Report (PDF - 139 KB)

Policy Development Mapping Report (PDF - 1 MB)

Policy Development Re-engineering Report (PDF - 6 MB)

Policy Evaluation FrameworkMITREPolicy Evaluation Framework Summary Report (PDF - 174 KB)

Engagement Findings Summary (PDF - 870 KB) 

Evaluation Framework and Methodology (PDF - 905 KB)

Organ Transplant LogisticsMITREOrgan Transplant Logistics Summary Report (PDF - 229 KB)Tracking Technology and Support Services Overview (PDF - 575 KB)
CommunicationsDeloitteCommunications Summary Report (PDF - 150 KB)

Communications Mapping Report (PDF - 4 MB) 

Communications Re-engineering Report (PDF - 5 MB)

*Note: If you use assistive technology, you may not be able to access information in this file. For help, contact us at 800-221-9393.

Date Last Reviewed: