Providers: $25.5 billion in Provider Relief Fund & American Rescue Plan rural funding is now available. Submit your application by October 26, 2021.

Requesting a Phase 3 Payment Reconsideration

The Health Resources and Services Administration (HRSA) is committed to transparency and proactive communications around the Provider Relief Fund (PRF) payments. To this end, HRSA has published detailed information (PDF - 175 KB) about how the PRF Phase 3 payments were calculated. Providers who believe their PRF Phase 3 payment was not calculated correctly according to this methodology will now have an opportunity to request reconsideration.

The reconsiderations process will provide a forum for correcting potential errors in PRF Phase 3 payment calculations. HRSA will review your original submitted application again and will request any clarifying information from the provider, as needed. Providers may not revise or correct their submitted application.

Required Steps for Submitting a Phase 3 Payment Reconsideration Request

Step 1: Review the detailed PRF Phase 3 Calculation Methodology (PDF - 175 KB) so that you understand how your payment was calculated.

  • HRSA will only consider reconsideration requests from providers who believe their Phase 3 payment calculation was incorrect.
  • HRSA will not consider reconsideration requests that would require a change to payment methodology or policy.

Step 2: Complete the PRF Reconsideration Request Form HRSA Exit Disclaimer.

Step 3: Submit the completed form on-line HRSA Exit Disclaimer by the submission deadline - 11:59:59 pm EST on November 12, 2021. Applicants are encouraged to apply early to facilitate review and expedite any revised payments made as a result of the reconsiderations process.

Completing the PRF Reconsideration Request Form

  • Ensure the "Contact Information (as provided in application)" and "Application Information" matches the Phase 3 application submission so that HRSA can link your request to your Phase 3 application.
  • Complete all required fields in the PRF Reconsideration Request Form HRSA Exit Disclaimer. HRSA must have all of this information in order to quickly and accurately retrieve your application materials for review.
  • Do not include information beyond the PRF Reconsideration Request Form. HRSA will only review your original submitted application and will request any clarifying information, as needed.

If the PRF Reconsideration Request form is not completed accurately with the information described above, or if the application is submitted after the submission deadline, HRSA will not be able conduct a review of the reconsideration request and it will be denied.

Please note that the submission of a PRF Reconsideration Request to HRSA does not guarantee an approval of, or adjustment to, payment. Any correction to payment determinations is subject to the availability of funds.

Provider Assistance

The Provider Support Line at 866-569-3522 (for TTY, dial 711) is available if you need additional assistance. When calling, providers should have ready the following information:

  • The recipient's or applicant's Tax Identification Number (TIN)
  • The name of the recipient or applicant as it appears on the most recent tax filing
  • The mailing address for the recipient or applicant as it appears on the most recent tax filing

PRF Reconsiderations Request Frequently Asked Questions

Date Last Reviewed:  September 2021