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Office for the Advancement of Telehealth

Looking for More Telehealth Resources?

Learn more about telehealth and resources for telehealth by visiting Telehealth.HHS.gov.

Healthcare providers can find updates on policies and reimbursement, best practice guides, and resources to help offer telehealth services. Patients can learn about the types of telehealth, how to use telehealth, and how to prepare for a virtual visit.

Since the COVID-19 pandemic, telehealth expanded as a tool to provide medical care remotely. We promote telehealth as a way to deliver health care. HRSA's focus is to improve health care in rural, urban, and underserved communities.

We support the telehealth efforts of the Department of Health and Human Services (HHS) to expand access and improve health outcomes. In particular, our telehealth grant programs promote and advance telehealth services in rural areas.

Telehealth Programs

Evidence-Based Tele-Behavioral Health Network Program (EB THNP)

Program Cycle: 9/1/2021 – 08/31/2026

The program uses telehealth networks to:

  • Increase access to behavioral health care services in rural and frontier communities.
  • Evaluate those efforts to establish an evidence-base for assessing the effectiveness of tele-behavioral health care for patients, providers, and payers.

The 2021 EB THNP focuses on direct-to-consumer telehealth. It will use direct-to-consumer telehealth to address three clinical areas: primary care, behavioral health care, and acute care.

How can I contact you about EB THNP?
Whitney Wiggins
Email: wwiggins@hrsa.gov
Phone: 301-443-4966

Licensure Portability Grant Program (LPGP)

Program Cycle: 7/1/2019 – 6/30/2024

The Licensure Portability Grant Program supports partnerships between states to make telehealth more accessible. It supports professional licensing boards in carrying out programs under which licensing boards of various states cooperate to develop and implement state laws and related policies that will reduce statutory and regulatory barriers to telemedicine.

How can I contact you about LPGP?
Colleen Morris
Email: cmorris2@hrsa.gov
Phone: 301-594-4296

Telehealth Broadband Pilot (TBP) Program

Program Cycle: 1/4/2021 – 12/31/2023

This three-year pilot program aims to improve access to healthcare and telehealth. The program examines broadband capacity in four state communities: Alaska, Michigan, Texas, and West Virginia.

The TBP Program links communities to existing funding to address identified gaps in broadband.

An evaluation will be done on the TBP Program to determine program outcomes and effectiveness.

The TBP Program is the result of a joint effort between the Federal Communications Commission (FCC), HHS, and U.S. Department of Agriculture (USDA). This created the Rural Telehealth Initiative that works to expand broadband and increase telehealth access.

How can I contact you about TBP?
LCDR Jenna Cope
Email: JCope@hrsa.gov
Phone: 301-443-5503

Telehealth Centers of Excellence (COE)

Program Cycle: 9/30/2021 – 9/29/2026

The program examines how effective telehealth services are in rural areas. The Telehealth COEs are part of two public academic medical centers. These centers:

  • Have a successful telehealth program with a high annual volume of telehealth visits
  • Have a reimbursement structure for telehealth services to be financially self-sustaining
  • Provide telehealth services in medically underserved areas with high chronic disease and high poverty rates

How can I contact you about the COE?
Colleen Morris
Email: cmorris2@hrsa.gov
Phone: 301-594-4296

Telehealth Focused Rural Health Research Center Cooperative Agreement (TF RHRC) Program

Program Cycle: 9/1/2020 – 8/31/2024

There are two Telehealth Focused Rural Health Research Centers. One focuses on evaluation and the other on evidence.

The Evaluation-focused TF RHRC:

  • Explores the impact of telehealth investments for the public and medical experts.
  • Creates assessments of access, cost, experience, and success.
  • Conducts clinically informed and policy-relevant health services research. This will expand the evidence base for rural telehealth services.

The Evidence-focused TF RHRC:

  • Conducts clinically informed and policy-relevant health services research. This will expand the evidence base for rural telehealth services.

Both Centers directly inform advances in health care access and population health for rural areas.

How can I contact you about TF RHRC?
Nicole Hewitt, Ph.D.
Email: NHewitt@hrsa.gov
Phone: 301-443-3893

Telehealth Network Grant Program (TNGP)

Program Cycle: 9/1/2020 – 8/31/2024

The program uses telehealth networks to improve healthcare services for medically underserved people in urban, rural, and frontier communities.

This program expands and improves:

  • Access, coordination, and quality of health care services
  • Training of health care providers
  • Quality of health information

The current TNGP promotes the use of rural tele-emergency services through telehealth networks. This helps networks deliver 24-hour Emergency Department (ED) consultation services for rural providers without emergency care specialists.

How can I contact you about the TNGP?
Carlos Mena
Email: cmena@hrsa.gov
Phone: 301-443-3198

Telehealth Resource Center Program (TRC)

Program Cycle: 9/1/2021 – 8/31/2024

The Telehealth Resource Centers (TRCs) deliver telehealth technical assistance.

There are two types of HRSA Telehealth Resource Center (TRC) programs:

  • Two National Telehealth Resource Center Programs (NTRC) focus on policy and technology.
  • Twelve Regional Telehealth Resource Center Programs (RTRC) host activities and provide resources to rural and underserved areas.

The HRSA Telehealth Resource Centers:

  • Provide training and support
  • Publicize information and research findings
  • Support collaboration and partnerships
  • Promote effective partnerships
  • Promote the use of telehealth by providing health care information and education to the public and medical specialists.

The TRCs share expertise through individual consults, training, webinars, conference presentations, and the web. For more information, visit the Telehealth Resource Center page.

How can I contact you about the TRCs?
Michelle Carnes, Ph.D.
Email: MCarnes@hrsa.gov
Phone: 301-443-0007

Louise Nott
Email: LNott@hrsa.gov
Phone: 301-443-0614

Telehealth Technology-Enabled Learning Program (TTELP)

Program Cycle: 9/30/2021 – 9/29/2026

This program connects specialists at academic medical centers with primary care providers in rural and underserved areas. It provides evidence-based training and support to providers to help treat patients with complex conditions. The TTELP creates and teaches models of professional education that can be adapted for diverse populations.

How can I contact you about TTELP?
Melody Williams
Email: MWilliams1@hrsa.gov
Phone: 301-287-2616

Date Last Reviewed:  October 2021