I am having trouble submitting my commercial audit report in the Commercial Audit Reporting Portal.

The Provider Relief Bureau (PRB) Commercial Audit Reporting Portal hadtwo user groups: 1) Provider and 2) Audit Report Submitter.

1. The "Provider" user group contained all Provider Relief Fund (PRF) Reporting Portal users that registered on behalf of their respective commercial entities. Providers used the same login credentials (i.e., username, password, two-factor authentication) as the PRF Reporting Portal to access the portal.
2. The "Audit Report Submitter" user group contained users created by the Provider user group to allow audit report submissions on their commercial entity's behalf.

Commercial entities can only submit their audit reports using the Audit Report Submitters user group login credentials. The Provider user group must create an Audit Report Submitter user account to submit an audit report. Instructions to create an Audit Report Submitter are located in Section 3.6 STEP 2 – MANAGE AUDIT REPORT SUBMITTER ASSIGNMENT. Once the Audit Report Submitter user account was created, the Audit Report Submitter user can follow the instructions in Section 4 USING THE PORTAL – AUDIT REPORT SUBMITTER USER GROUPEXPERIENCE to submit an audit report in the portal. Note, an Audit Report Submitter user profile must be associated with an email address not used previously for PRF reporting purposes. A different email address must be used to successfully add the Audit Report Submitter, which would then allow for audit report submittal.