HRSA Information Quality Support

Information quality guidelines

HRSA follows the U.S. Department of Health and Human Services (HHS) Information Quality Guidelines to help ensure the quality of information that the agency shares with the public.

These guidelines were developed in response to the Information Quality Act (PDF - 1 MB) (Public Law 106-554) and the Office of Management and Budget (OMB) requirements. They are intended to share that information disseminated by HHS meets standards for quality, objectivity, utility, and integrity.

The guidelines apply broadly to information shared by HHS agencies, including HRSA, but do not apply to certain categories such as personal correspondence, Freedom of Information Act (FOIA) responses, and independently published extramural research.

The guidelines apply to information disseminated on or after October 1, 2002, and include a process for the public to report errors and request corrections.

HRSA’s agency-specific policies and procedures are available on the HHS Information Quality Guidelines webpage.

HRSA produces a wide range of information, including program, administrative, and statistical data. HRSA’s guidelines and policies emphasize that this information should be accurate, reliable, clear, unbiased, and useful.

Quality assurance is integrated throughout all stages of information development, from creation to public dissemination. HRSA also places a strong emphasis on transparency, particularly for influential scientific and statistical information.

To support credibility and public trust, the agency encourages peer review and the use of rigorous methodological standards.

OMB guidelines

• Information Quality Guidelines

HHS guidelines

• Information Quality Guidelines
• HHS Guidelines for Ensuring and Maximizing the Quality, Objectivity, Utility, and Integrity of Information Disseminated to the Public

HRSA guidelines

• Freedom of Information Act
• Human Subjects Protection
• Information Quality Contact (to request a correction)

How do I request an appeal?

If we deny your request to correct information that we've made public, you can appeal the decision. You have 30 days from when you get our reply to send a written appeal. In your appeal, please explain why you disagree with our decision. You can send your appeal by email or regular mail. If you send it by mail, write “Information Quality Appeal” on your appeal and on the envelope. Send your appeal to:

Health Resources and Services Administration (HRSA) 
HRSA Chief Data Officer 
Office of Planning, Analysis, and Evaluation (OPAE) 
5600 Fishers Lane, 14N-120 
Rockville, MD 20857