Representatives - How much time does it take to process a Request for Benefits?

The time it takes to process a Request for Benefits varies by case. The case review can begin when the CICP receives all of the injured countermeasure recipient’s expected medical records and any other required documentation. A delay in sending complete medical records to the CICP will delay the processing of the case. Once all of the medical records are submitted, the case will be put in queue to be reviewed. Since a thorough, individualized review is required to determine eligibility, the time it takes for the CICP to process a Request for Benefits depends on the complexity of the case. The CICP will communicate with the representative periodically to provide updates on the status of the case or to request needed information.